The Utley Law Firm

Smyrna, GA

82
Attorney Index
30 reviews
4.9
Google Rating
40 reviews
The Utley Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Emmanuel Muniz
4 months ago

Excellent firm. I honestly recommend them 100%.

S Sweeney
4 months ago

I cannot say enough good things about Nick and Carolann Utley!  After my car accident in late 2024, I needed an attorney to help navigate the insurance nightmare aftermath.  Always professional, always reachable and always kind, Nick and Carolann were top-top-notch! Their expertise and willingness to help turned a horrific accident into a positive healing journey.  And, bonus- they are truly 2 of the nicest people ever!  If you need legal help, look no further.  You won’t find better than Nick & Carolann!

Brandon Jones
5 months ago

Their service, attention to detail, and communication during the whole representation process are 10 out of 10! My family has used them on two different occasions and has had the same amazing service both times.

Salihah Priester
5 months ago

The entire team was helpful, friendly, and communicative throughout the process of filling a lawsuit after my car accident. I couldn’t have asked for a better team to represent me.

Response from owner

Thank you! It was our pleasure to assist.

Malik Brown
8 months ago

Earlier this year, I was involved in an accident that heavily affected me mentally and physically. That's when Michael stepped in and helped me with my case and made sure everything was going to be okay. Michael and Utley team communicated consistently, answered any question I had, and made me feel like their No. 1 priority. I'm forever grateful for what they were able to do for me during this process

Response from owner

Thank you for your kind words!

Karen BryantLocal Guide1 photo
10 months ago

Totally professional, responsive, competent, compassionate! Attentive to the last detail. Respectful and pleasant communication. .

Response from owner

Thank you for your kind words and review!

Deanne NeyreyLocal Guide
11 months ago

Dylan was phenomenal; xceptionally professional and quick to respond to my questions. He made the entire process as easy as one xould ask for.

Response from owner

Thank you!

Terry Ballard
11 months ago

From the very first call with Utley Law Firm its was like I had known them for years, very courteous and prompt with answering my questions. Thanks for helping me through my case.

Response from owner

Thank you for your kind words. It was an honor to assist you.

Paul Forrester
1 years ago

Great job and great results. Personal attention and definitely never treated like just another number like the big firms . Always responsive to all questions and concerns. Nick and Carol Ann are a great team . Be patient and they will get you what you deserve. Very happy with The Utley Law firm .

Response from owner

Thank you so very much for your thoughtful review. We wish you the very best. Thank you for trusting in the Utley Law Firm.

Debbie Forrester
1 years ago

We are so pleased with the service provided by the Utley Law Firm. Mr Utley and Carolann handled every detail along the way and treated us like family. We highly recommend them for outstanding service and results. ⭐️ ⭐️⭐️⭐️⭐️

Response from owner

Thank you! It was our pleasure to serve you and assist you. Thank you for trusting in the Utley Law Firm.

Tiffany ClowersLocal Guide
1 years ago

Attorney Utley and his team is very caring, understanding, and patient. I must say it was a great pleasure working with them! Every time I called and had to leave a message, someone from the team called back within minutes of me calling, eager to address any concerns I had. Always professional and very knowledgeable of the law! I would recommend them to anyone and would return if need assistance in the future.

Response from owner

🥹 Thank you!! You are the reason why we love doing what we do.<br>

Symone ScottLocal Guide3 photos
1 years ago

Attorney Utley and his team are the ultimate professionals they aren’t afraid to fight for you no other attorney would take my case and they took it and got me a settlement I thank everyone for your help and would definitely recommend 😊

Response from owner

Thank you so much for the glowing review! It was our pleasure to work hard and fight for you.

Katelyn Greene
1 years ago

My experience with Utley Law Firm for my personal injury case was nothing short of phenomenal. From the moment I contacted them, I felt supported and confident in their abilities to handle my case. The team was always available to answer my questions and provided regular updates on the progress of my case. I never once had to worry about anything, as they handled everything with professionalism and expertise. I am extremely grateful for their hard work and dedication, and I would highly recommend Utley Law Firm to anyone in need of legal assistance for a personal injury case.

Response from owner

Thank you, Katelyn, for your amazing review. It was an honor to assist you.

Sarah Barry1 photo
2 years ago

From Carolann to the attorneys, I was never left wondering what was happening or what was the next step in this process. I appreciate the urgency behind my case, the professionalism, kindness when I had questions, and the willingness to go the extra mile if needed. I appreciate them and definitely would recommend.

Response from owner

Thank you, Sarah! Your words keep us motivate and encourage us. It was a pleasure working for you.

Jay CeeLocal Guide3 photos
2 years ago

CarolAnn is more of an attorney than the rest of their “trainee attorneys”. If you don’t push for the max amount on your case, the attorneys WILL NOT ! Their office assigned me a “just started attorney” that did not advocate for me to the point that i had to stand up for myself because they do not. their firm takes a really large chunk of your money. If you don’t play by their rules, (IYKYK) then they retort to condescending remarks on the phone to you; like “At least you got what you got” deplorable at best 2 stars is generous because of CarolAnn; she needs to own this place. word to the wise: shop around different law firms (especially if you are not traditional american) the utleys get 34 to 35% of your money FYI. please get second opinion before making life changing decision. I really hate writing bad reviews, so my apologies for my shared experience with this office.

Response from owner

Thank you kindly for taking the time to write a review for our firm. I want to encourage you to give us a call so that we may discuss how we can be better as a firm and with client interaction. Our engagement with clients is very important to us. While each case is different, we always want to ensure we are doing our best given all the facts.

Heidi Savoie
2 years ago

I have had the pleasure of working with Utley Law Firm and needless to say Nick, Caroline and the rest of the team were great to work with. If you are ever in need of a personal injury attorney in Georgia, call Utley Law Firm!

Response from owner

Thank you!

Danni Lynn
2 years ago

Nick, Carolann, and the rest of the team are the best. They truly care about their clients and get you great results. If you find yourself injured in a motor vehicle collision, Utley Law Firm is who you should call.

Response from owner

Thank you for your kind review!

Meghan Notariano Liddell
2 years ago

I recently worked with the Utley Law Firm on an 18-wheeler crash case. Nick, Carolann, and their entire team are top-notch. If you have been injured in GA and want 5 star treatment with great results you should hire the Utley Law Firm today.

Response from owner

Thank you!

Sharona Patrice
2 years ago

I have nothing but positive things to say about Mr. Utley and the Utley Law Firm. I received very detailed and thorough updates about my case every step of the way. The Utley team arranged my medical appointments and treatment and was always responsive whenever I had questions. This part of the process alleviated 90% of my stress. Carolann was exceptionally helpful from the moment we had our first call. She was available when I had questions or concerns and made the process feel smooth and manageable. She is consistently kind, patient, and understanding of how stressful it can be dealing with the aftermath of a car accident. Mr. Utley and his team handled my case with care, as if I were family. I'm grateful to have found them to represent me. If you're looking for a law firm that will handle your case with care and give it the attention needed, I highly recommend the Mr. Utley and the Utley Law Firm.

Response from owner

Thank you for your incredibly kind words. We wish all good things for you.

Richard Maltbie
2 years ago

We were very blessed to have had the Utley law firm representing us in our case. They were not only very professional but were also genuinely sympathetic to us and what we were going through. I can honestly say that we were never treated as just another case. They always spoke pleasantly and courteously. They answered any and all our questions and concerns in a very timely manner. We highly recommend the Utley Law Firm to anyone and everyone who needs a lawyer who will fight to protect them and their rights. We thank God for bringing Nick Utley and Carolann Rose into our lives. They will always be considered as part of our family circle.

Response from owner

Thank you from the bottom of our hearts. It was truly an honor to represent you.

Contact

Address
3625 Cumberland Blvd SE #970, Atlanta, GA 30339

Google Profile

Rating
4.9 / 5
Reviews
40
Status
Close
Claimed
Yes
Photos
2

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