The Werner Law Firm

Bakersfield, CA

82
Attorney Index
28 reviews
4.8
Google Rating
28 reviews
The Werner Law Firm

Practice Areas

Personal Injury

Business Profile

Estate planning attorneyLaw firmAttorneyLegal services

Review Snapshot

28
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Richard Mayo
11 months ago

My wife and I used The Warner Law Firm to set up a living trust for us. Everyone there was friendly, knowledgeable and very professional. Alyssa answered all our questions and helped make the whole process easier than I thought it would be. I would recommend The Warner Law Firm to anyone needing help with their estate planning needs.

Response from owner

Hi, Richard. Thank you so much for sharing your experience with us! We’re so glad to hear that you and your wife felt supported throughout the process and that Alyssa and our team were able to make everything easier for you. We truly appreciate your recommendation and the trust you placed in our firm for your estate planning needs!

Sherry Hines
1 years ago
Response from owner

Hi, Sherry! Thank you for taking the time to leave a rating for us. We appreciate it!<br>

Kathleen Deatherage1 photo
1 years ago

The people who assisted me with helping my stepmother were very friendly, professional and timely with the necessary work we requested. I would highly recommend this firm to anyone needing help .

Response from owner

Hi, Kathleen! Thank you for your kind words. We're so glad to hear that our team was able to assist you in a friendly, professional, and timely manner. It was a pleasure working with you to help your stepmother. If you ever need anything in the future, please feel free to reach out!

Samantha LaMay
2 years ago

Absolutely incredible law firm to work with to begin/manage our end-of-life affairs. Throughout the entire process, The Werner Law Firm was pleasant, communicative, patient, and helpful. I’ve recommended them to all my friends! And, on top of everything, we now have the peace of knowing our family is secure once we’re gone. We consider working with them to have been an enormous blessing and would absolutely choose them again if we had to start the process all over!

Response from owner

Hi, Samatha! Thank you so much for your heartfelt review. We're thrilled to hear that your experience with The Werner Law Firm has been so positive and that we've been able to provide you with peace of mind. Your recommendation means the world to us, and we’re glad to have been a part of ensuring your family's future security. It’s been a pleassure working with you. If you ever need anything else, please don't hesitate to reach out. We're here for you!

James Tierney
2 years ago
Response from owner

Hi, James! Thank you for taking the time to leave a rating for us. We appreciate it!

Mike Ockerman
2 years ago

customer service and follow-up were great. Everything was explained in common sense language. Would recommend Werner Law Firm for all your estate planning issues.

Response from owner

Hello, Mike! Thank you so much for sharing your experience with our firm. Your recommendation means a lot to us and we look forward to assisting you with any estate planning issues in the future!

Shawn Jones (JONZE)
2 years ago

Very professional staff and super helpful. Always helpful if I didn’t understand something. The employees made the experience with Werner law firm enjoyable. Would recommend to anyone setting up a trust especially when it comes to your valuables. Thank you for a pleasant experience.

Response from owner

Thank you so much for taking the time to share your experience with us, Shawn! We're thrilled to hear that you found our staff to be professional and helpful throughout your estate planning journey. Making sure our clients understand every step of the process is incredibly important to us, and we're glad we could provide an enjoyable experience for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Oralia CervantesLocal Guide6 photos
2 years ago

Thanks for helping my mom with her living trust .

Response from owner

Thanks Oralia! We were happy to help your mom with her living trust, it was a pleasure assisting her. If she ever has any questions or needs anything else, please feel free to contact us!

Jihan Ahmad4 photos
2 years ago

Excellent service always answers for all questions

Response from owner

Thank you, Jihan, for your kind review! We're happy to hear that you received excellent service and that we were able to answer all of your questions. If you ever need assistance in the future, please feel free to contact us at (661) 846-2823!

Janell Johnson
2 years ago
Response from owner

Thank you, Janell, for your positive review! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us!

Georgie Ash
2 years ago

My husband and I had a great experience working with Troy Werner and his team at The Werner Law Firm. Troy, Sarahi, and Melissa guided us through our requests and were extremely professional, polite, and knowledgeable. They made the process quick and easy for us and were very communicative along the way.

Response from owner

Thank you, Georgie, for your kind words and positive review! We are thrilled to hear that you and your husband had a great experience working with Troy Werner and our team. We pride ourselves on being professional, polite, and knowledgeable, and we are glad that we were able to guide you through your requests and make the process quick and easy for you. If you ever need anything else, please feel free to contact us!

sandra morales
2 years ago

I was referred to Werner Law Firm by my girlfriend for some simple documents I needed taken care of and they were very helpful, easy to communicate with and I can rest assured now that I have things in place for the future. I would recommend them for your family planning needs. -Mario M.

Response from owner

Thanks Mario, we were happy to help with your estate planning! It was nice helping you. If you have any questions down the road, feel free to contact us!

Zeke.1 photo
2 years ago

Fantastic service. Christy was very helpful. I was a bit confused on what I was looking for, but Christy in reception was able to point me in the right direction. Very efficient system. I would highly recommend this Firm.

Response from owner

Dear Zeke,<br><br>Thank you so much for taking the time to leave such a positive review for The Werner Law Firm! We are thrilled to hear that you had a fantastic experience and that Christy was able to assist you in finding the right direction.<br><br>At The Werner Law Firm, we pride ourselves on providing efficient and helpful services to our valued customers, and we are delighted to know that we met your expectations. Your recommendation means a lot to us.<br><br>If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us at (661) 846-2823. We're here to help!<br><br>Sincerely,<br>The Werner Law Firm

Bernie MariscalLocal Guide3 photos
3 years ago

🤔

Response from owner

Hello Bernie, <br><br>Thank you for taking the time to leave a review. We appreciate your feedback and would love to address any concerns or issues you may have encountered. However, we do not have a specific record of you contacting us and the review does not provide us with much insight to understand your experience or how we can improve. <br><br>If there is anything specific you would like to discuss, please reach out to me directly at troywerner@wernerlawca.com. We value our clients and we are always striving to improve to provide better legal services. <br><br>Thank you again for your feedback. We look forward to the opportunity to assist you further. <br><br>Sincerely,<br>The Werner Law Firm

Michelle ShannonLocal Guide2 photos
3 years ago

They couldn't help me but I appreciate the call back.

Response from owner

Dear Michelle,<br><br>Thank you for your review - we're sorry that we could not handle your particular matter, but we wish you the best moving forward! We are always trying to improve our services and would love to hear if there's anything we could have done differently to have earned a 5 star review. You can email info@wernerlawca.com. It would be greatly appreciated! Also, if you ever have any questions, now or years down the road, please feel free to contact us. We would be happy to help!

Kristy ClarkLocal Guide2 photos
3 years ago
Response from owner

Thanks for the positive review!

Terrance Richardson
3 years ago

I was assisting my 83 year old mother with some changes she needed to make certain to happen. In these times, there are so many scams of people fooling the elderly out of property, possessions and valuables that many firms/businesses prefer not to work through a "helper". Completely understandable. The Werner Law Firm allowed me to give them them information that our immediate family of 7 had discussed, informed us of the legal documents that would be needed for our changes, scheduled appointments to work directly with our mother to confirm all information. This whole process took much longer on our end than it took on the Werner Law Firm end. The whole process felt effortless and very relieving. Thank you Werner for your patience and assistance.

Response from owner

You're welcome Terrance! We were happy to help.

Adeel Bhatti
3 years ago

I had a pretty complicated issue regarding Estate Planning/Will.. Sarahi was able to address everything in just our initial consultation. She was knowledgable and motivated to help us .. saved our family from a lot of stress. I'd go to them for further estate planning.

Response from owner

Thank you for your review Adeel! It was our pleasure to help you and your family with your estate planning needs.

CB Byer (CB)Local Guide20 photos
4 years ago

My wife and I needed to set up a living trust as well as having or wills prepared. The Werner Law firm helped us achieve our goals. We met with Troy Werner and he was amazing. We filled out the forms they handled everything else. The customer service and attention to detail was outstanding. Without a doubt I will use them again in the future.

Response from owner

Thank you for your review Chris! We're glad you and your wife had a great experience with us. It was our pleasure to help with your needs.

Adela Brown JrLocal Guide6 photos
4 years ago

Thank you, this was challenging for me. Your help was for my ex husband who I dont traditionally get along with. But my daughters asked to help him as he is a difficult man. He's stubborn! But you did it and now he is happy and i fulfilled my promise to my kids. Yeah!

Response from owner

Thank you Adela for your review! We're so happy we could help!

Contact

Address
4900 California Ave tower b-210, Bakersfield, CA 93309

Google Profile

Rating
4.8 / 5
Reviews
28
Status
Open
Claimed
Yes
Photos
17

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