The Werner Law Firm

Pasadena, CA

82
Attorney Index
17 reviews
4.8
Google Rating
17 reviews
The Werner Law Firm

Practice Areas

Personal Injury

Business Profile

Estate planning attorneyLaw firmAttorneyLegal services

Review Snapshot

17
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Elisabeth StapletonLocal Guide2 photos
1 years ago

I received a return call in a timely manner to discuss my issue and was informed of various aspects of my case in a way that was very understandable to me as a non-attorney. The attorney also did not sound demeaning, rather, was very patient, pleasant, and helpful.

Response from owner

Hi Elisabeth! Thank you so much for taking the time to share your experience. We’re so glad to hear that you felt supported and clearly informed throughout your conversation. Our team always strives to ensure that every client feels respected and confident in understanding their case, and your kind words mean a lot to us. If there's anything more we can do for you, please don’t hesitate to reach out. We’re always here to help!

Brian Prado
2 years ago

Staff was friendly and they worked with us extremely well. They were patient with us as well and overall good experience. I would recommend

Response from owner

Hi, Brian! Thank you so much for taking the time to share your experience with us, your recommendation means a lot! We're thrilled that you had a positive experience with our firm and we're glad to have been able to assist with your case. If you ever need further assistance, please don't hesitate to reach out. We're here for you!

Omar Pena1 photo
2 years ago

The process was easy and quick. The whole staff was friendly and very accessible whenever we had a question. We are very happy with the whole process. We would definitely recommend to anyone looking to set up a will or trust.

Response from owner

Hi, Omar. Thank you so much for sharing your experience with us! We're delighted that you found the process easy and quick and that our staff was friendly and accessible. Your recommendation means a lot to us! If you or anyone you know needs assistance with wills or trusts in the future, please don't hesitate to reach out. We're here to help!

Samantha BessegaLocal Guide16 photos
2 years ago

The process was very easy and the staff is very helpful, flat fee so no hidden fees later. Everyone should have a living will and a trust is not a bad idea either. You’re never too young to do it.

Response from owner

Thank you for your positive review, Samantha! We're glad to hear that you found the process easy and our staff helpful. We believe that having a will or trust is important for everyone, regardless of age. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us at (626) 795-7899.

Janet Liu2 photos
3 years ago

Friend of mine recommended this law firm for setting up our living trust. They are so straightforward and very fast. No time was wasted.

Response from owner

Thanks Janet, appreciate the nice review, we were happy to help! If you ever need anything else or have any questions down the road, just let us know.

Adrian Backer2 photos
3 years ago

Great job. Very professional and expeditious.

Response from owner

Thank you Adrian, we appreciate your feedback.

Sonia Bravo
4 years ago

PLEASE PLEASE PLEASE save your FAMILY the grief this lawyer will not help your family once youve passed. I am a beificery on my father's trust and they will not help me or give me any copy of his trust. I been calling for a month and they will not return my call. Give your money to someone who has empathy for your family members

Response from owner

Dear Sonia,<br>We are sorry for your loss, and that there is a disagreement among your family members. As advised, our firm does not represent the successor trustee of the trust. You will need to contact them for additional information. We wish you nothing but the best moving forward.

Marsha MaciasLocal Guide
4 years ago

I had made an inquiry by phone to Werner Law Firm about our grant deed. Although my question did not directly relate to our living trust which includes our deed WLF got back with us within 24 hours via phone and provided a very useful file via email . The agent's timely response dovetailed with our particular needs and resulted in an excellent outcome.

Response from owner

Thank you Marsha, glad we were able to help!

Dennis Saudi
5 years ago

Had a positive experience with Werner Law Firm. Sarahi Mejia and Melissa Galvan were very professional and informative.

Response from owner

Thank you Dennis, Sarahi and Melissa appreciate the compliment! We were happy to help. If you ever have any questions, please feel free!

Domenic Drago
5 years ago

Extremely satisfied from point of first contact through the entire process of updating our Family Living Trust. Sarahi and Melissa kept me well informed and updated at all times leaving me with peace of mind knowing that everything was being processed satisfactorily. Thank you all so much!

Response from owner

Thanks Domenic, we are glad that we were able to help! If you ever have any questions, please feel free!

Julie Shin Heflin3 photos
5 years ago

I am blessed to have found someone like Troy who has been so helpful during this difficult time of loss. He has been kind and generous with sympathy, which makes this whole painful process bringing to a closure with some peace.

Response from owner

Thank you for the kind words Julie, we are happy to help. If you ever have any other questions, please feel free to contact us.

Wilson Chu
6 years ago
Response from owner

Thank you Wilson, we appreciate the positive review!

Molly Ball
6 years ago

The firm was friendly with any questions, very timely and thorough. We’re happy and would recommend to family and friends.

Response from owner

Thanks Molly! We appreciate the kind words, it was a pleasure assisting you!

Clara Madrid Snaer
6 years ago

I have such an appreciation for Mr Randy Gruen When I came to the Werner Law Firm I was anxious and had been intimidated by family members. Mr Gruen made it easier for me because of his matter of fact communication skills. Other staff were also kind whenever I called with a question. I would recommend your firm to a friend. Thank you, Clara Madrid Snaer .

Response from owner

Thank you for the kind words Clara, we were happy to help! If you ever need anything else, please feel free!

Jamie RayLocal Guide
7 years ago

Everything was smooth and clear in preparing our trust. The people we worked with helped us along the way. This was especially helpful since we had our baby twins with us during the appointment. I get quick responses to questions I ask even after the trust was completed.

Response from owner

Dear Jamie,<br><br>We were happy to help take care of this for you. If you ever have any questions, please feel free!

Nicholas Hormann
7 years ago

The Werner Law Firm provides thoroughgoing Trust and Estate planning at reasonable rates.Troy Werner listened carefully to our needs, offered informed, up-to-date advice and produced a comprehensive Trust document for us in a timely manner. We're completely satisfied and intend to return for future Trust reviews.

Response from owner

Thank you Nicholas, we are happy to have been of service. If you ever need anything else, please feel free!

Adrian Fedele
8 years ago

The Werner law firm did an excellent job for us by representing us with our Heggstad Petition. They accomplished exactly what we needed and Rhi promptly answered the many questions we had along the way. Extremely professional and friendly with highly competitive rates.

Response from owner

Dear Adrian,<br><br>Thank you for the kind words. We are happy to help! If you ever have any other questions or need anything else, please feel free to contact us.

Contact

Address
35 N Lake Ave # 710, Pasadena, CA 91101

Google Profile

Rating
4.8 / 5
Reviews
17
Status
Open
Claimed
Yes
Photos
17

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