region, VA
PLEASE BE AWARE BEFORE PROCEEDING WITH THIS FIRM WORST EXPERIENCE EVER (PLEASE AVOID THIS LAW FIRM AT ALL COSTS) Let me start off by saying that when we 1st came here we were greeted by some very unprofessional office ladies that were more worried about gossiping about the law firm and nightclub experiences than anything else. Back when we started my case there were this young lady that was dressed very an inappropriate for the job title she had with I can’t you not she had some super LOOOOONG nails we were putting a folder together with our photos and everything that they needed for the petition her nails were so long that she had difficulties trying to grab our pictures from the folder which made us very uncomfortable as this is a professional place that you come for serious work. Later on, this girl named Danielle filled our petition and asked us questions about our marriage and as she was putting everything in the computer she started laughing as we were saying something funny which I found extremely unprofessional which later on we complained about her. I should have known that this was the 1st red flag here. Don’t let these lawyers foul you but they are very unprofessional you don’t ever get to talk to them please be careful and read the fine print which clearly states that they don’t take responsibility but anything legal you have with them even though you are paying them it states that it doesn’t guarantee that they are held responsible. Meaning that these aren’t lawyers really as they just seem to be money hungry and that's all they care about. Furthermore, these lawyers aren’t very knowledgeable as well as i was noting that everything we were asking him he was looking up on Google was he supposed to know these things? Let me also add to this that it took me almost a year and 4 months to get my receipt number as their incompetent staff was not able to give it to me for that long I had gave them several calls asking for this information saying they would tell the lawyer which he did absolutely nothing about up until I got serious with them and told them what was going with. They ask for pay up front instead of processes that most immigration lawyers require you so basically if you aren’t applicable it doesn’t matter as they will take your money right off the bat which to me is a risk as MOST lawyers don’t work this way. I really don’t understand how this place has so many high ratings. Maybe it is because they also state in the fine print that they can use you as a testimonial without your consent regardless whether they solve your case or not so it’s clear they use false ratings to have good impressions online. This was the worst experience I had here and don’t recommend you to do anything legal here.
Thank you, Sandra!
I really recommend this firm.I been with them since I was seventeen they helped me get my juvenile visa work permit and even my residency. With everything going on I unfortunately got put into ice custody.These guys stood by my side represented me to the very end they where professional and kept me very informed about my case. I was in ice custody for five months and thanks to them now I’m out. I really appreciate all the hard work they put in to get me out and I will continue with them till I have my citizenship. If you’re looking for a good firm I would highly recommend them very honest and hard working people.
Thank you, Josue! We truly appreciate your loyalty to our firm over the years. It was our privilege to represent you and help secure your release. We are honored to have your continued trust and look forward to celebrating your citizenship with you in the future
The team at Tinguen Law PLLC provided us with excellent service! They were very professional, attentive, and dedicated. They have a thorough understanding of immigration law and take the time to explain everything to you. Highly recommended! 👍👌😊
Thank you for the 5-star review, Marlin! Our team at Tingen Law is dedicated to providing attentive and thorough service to every family we represent. Your recommendation means the world to us—thanks for being such a pleasure to work with!
Thank you Jairon!
Thank you for your feedback Carlos! We’re sorry to hear that your experience with us was a negative one. Our highest priority is providing an excepcional service to our clients. We would like to address your concerns directly and constructively. Please reach out to us for any extra feedback.
Thank you Daniel!
Thank you!
They don't treat customers well.
Blanca, we have reviewed our client list and do not find you in it. Please confirm you have left this comment with the correct business. If you have left this review in error, we ask that you please remove it, or reach out to us for exceptional legal services. Thanks!
Thank you, Maira!
Thank you!
This law firm has a great team and some outstanding employees. One of them is Carlotta, who provides exceptional customer service.
Thank you, Mario!
Thank you!
Thanks to the lawyers at Tingen Law, my case is working successfully. I also thank God for giving them wisdom and excellent service.
Thank you!
They will respond to your querys and servie over the phone
Vijayan, thank you for your comments. We do respond to questions over the phone. We'd ask you to reconsider your star rating since as you stated, we do respond frequently and attempt to communicate well. Thank you!
It’s not bad firm it was great a lot of friends and family recommended them but now I think they have a lot of cases I have been with them like three months or four months you cannot speak with the lawyer and a lot of the secretaries they don’t know anything if you call them I just hope they get better and don’t mess up my case
Thanks for your feedback and concerns. We'll take a look at these comments. Best! - The Team at Tingen Law
Excellent
Thank you Ingrid!
Thank you Yovanny!
Excellent service and very friendly. I always recommend this law firm when I need services.
Thank you, Noemu!
I put my trust in this law firm to accurately complete a spousal immigration application. I didn’t want to make a mistake and delay an already long process. They made two errors on my otherwise approvable case, the first error increased our wait 4.5 months, the second is anticipated to delay our case 12 more months. They were not helpful when these issues were pointed out to them. Immigration is such a sensitive and life changing process, don’t put your faith into a firm that will increase your wait and not review your case carefully. You can’t get this time back. (Couldn’t put less than 1 star)
We are very sorry that things did not go as planned or hoped in your matter. Thank you for your review and we will consider your words and do our best to improve.
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