Toates Law Firm, LLC

region, SC

82
Attorney Index
20 reviews
4.9
Google Rating
104 reviews
Toates Law Firm, LLC

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

20
Total Reviews
Moderate Confidence
4
Last 90 Days
Moderate
5%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Autumn Rushing3 photos
2 months ago
Christian Bowers
2 months ago
Stina Thoennes5 photos
2 months ago

We had a great experience working with Toates Law Firm. Their team is professional, responsive, and extremely knowledgeable. From start to finish, they handled everything efficiently and with attention to detail, making the entire process smooth and stress-free. Communication was clear, timelines were respected, and every question was addressed quickly and thoroughly. It’s obvious they take pride in their work and genuinely care about their clients. If you’re looking for a law firm that is reliable, organized, and easy to work with, I highly recommend Toates Law Firm.

Jasmine JohnsonLocal Guide195 photos
2 months ago
Charles D.Local Guide4 photos
3 months ago

Great, easy, pleasant closing experience. Office is fantastic, downtown but with plenty of parking in their own lot. Our attorney, Hutson, made the process smooth and simple and he was quite personable. All in all a pleasant experience!

Rebecca Kelly2 photos
3 months ago

Annah Toates and her team were fantastic to work with. Annah was kind, friendly, and genuinely funny, which made the closing process feel relaxed and approachable. Our realtor, Angie, introduced us to Toates Law Firm to handle the closing for our new home purchase, and we couldn’t be happier with the experience. Annah and her team were transparent, professional, and easy to work with every step of the way. Their office is just as beautiful as their personalities. We’re truly grateful for such a smooth and positive closing experience.

Trevor AllenLocal Guide
3 months ago
Blake Ferguson
3 months ago
J P
3 months ago

Toates Law Firm coordinated two closings for us. Their communication was outstanding along the way, the closing process was very well organized and completed perfectly. Highly recommend for any real estate transactions!

Gary Darsan
5 months ago

Closed on a HELOC with Toates Law Firm. The signing was very easy to understand and the lawyer was professional in explaining. I would definitely recommend this law form to my family and friends.

Cindy DoolittleLocal Guide
5 months ago

We used Toates Law Firm to close on the purchase of our new home. They did a phenomenal job and made the entire process easy. Thank-you for all of your help! Cindy and Bruce Doolittle

Steve Whaley13 photos
5 months ago

Anna handled our home closing today, and the experience was outstanding. The process was simple, and everything was explained clearly so we could understand. Everyone was courteous and kind, and the office location is super convenient with plenty of parking. Thank you to the entire team for making this such a smooth experience!

Richard Younts
6 months ago

Incredible service. Everything for our transaction was perfect and the whole team was great to work with. Definitely the go to law firm in Greenville.

Julie Roberts2 photos
7 months ago

Toates Law Firm, LLC is second to none! They handled our real estate closing in August and helped us close on our HELOC this week. The team at Toates exude professionalism in a very warm and courteous environment. I would highly recommend Toates for your next real estate transaction!

Randy Ferguson
7 months ago
Lexi HarrisLocal Guide
7 months ago
Angie Brazell
7 months ago

Great place to close your real estate closing, very professional and helpful!! You can't go wrong!! Everyone there is the best!

D SchaeferLocal Guide5 photos
7 months ago

Not a good closing experience at all. I sent closing attorney an email saying I would be out of town prior to closing, they totally ignored it. I believe it's required to send HUD statement 24 hr prior to closing, that never came. They misspelled my name on legal documents. Then after docs were signed, I didn't get my check for proceeds of the sale. They acted like it was no big deal. I had to sit and wait wondering if there was some big problem looming. The real estate agent got his check before funds were dispersed, obviously for steering business their way. I've done dozens of real estate deals, this closing was the worst.

Response from owner

Thanks for sharing your experience, Mr. Schaefer, though I wish you would have done so in person one of several times the attorney staff checked on you while you were at our office the day of your Closing. We could have more effectively addressed your concerns that way. I have personally reviewed your file following your review. While I won't get too into details, I did want to let you know that we send settlement statements to agents for approval before sending to clients in case of changes (like corrections for misspelled names) and unfortunately it seems it did not make it you before your Closing appointment. There is no "24 Hour requirement" rule - though I love for clients to have their numbers as early as possible. As we explained in my office, since you opted to take a check for your proceeds, we had no option but to make you comfortable until we received the lender's wire. We have no control over the timing of incoming wires - which is frustrating for us too. It was not a "big deal" in the sense that your "deal" was not in jeopardy, but that we were trying to make the 2-3 hour wait time for the wire to hit as pleasant for you as possible. We were otherwise fully funded. The agent was given his commission check with the express direction not to deposit with his brokerage prior to the confirmation call from my office that funds had been received (which is industry standard). I was the gal who stopped and checked in on you while you were waiting. As a small business owner, I take feedback seriously, and you're welcome to call and discuss with me anytime. - Annah Toates

william oloughlin1 photo
8 months ago
Mary Finley
8 months ago

Contact

Address
410 E Washington St, Greenville, SC 29601

Google Profile

Rating
4.9 / 5
Reviews
104
Status
Open
Claimed
Yes
Photos
21

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