Travieso McLeod, P.A.

St. Augustine, FL

71
Attorney Index
28 reviews
4.1
Google Rating
28 reviews
Travieso McLeod, P.A.

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyElder law attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

28
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 84/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication87
Outcome85
Responsiveness86
Empathy89
Expertise84
Fee Transparency77
Trial Experience79
Satisfaction82

Client Reviews

joanne rak2 photos
6 months ago

ATTENTIVE ATTORNEY'S..PRAYED FOR HELP....GOT IT...Superior..

Response from owner

Thank you for sharing, Joanne! We’re so glad we could be there for you when you needed support. Your trust means a lot to us, and we’re always here to help.<br><br>All the best,<br>The Travieso McLeod, P.A. Team

Carl Armiger
7 months ago

Robert, Mac and the whole team at Travieso McLeod had my back through a very long and difficult situation. Their perseverance never stopped. They were professional, organized, creative, thoughtful and most importantly they helped me finally find peace through justice. If I could give 10 stars I would!

Response from owner

Thank you, Carl, for your kind words and for trusting Robert, Mac, and our team at Travieso McLeod during such a difficult time. We are honored to have supported you and relieved our perseverance and careful work helped bring you peace through justice. Your recognition means a great deal to everyone who worked on your case. If you ever need anything further, we are here for you.<br><br>All the best, <br>The Travieso McLeod, P.A. Team

Alanna
7 months ago

We talked to Robert when we knew we needed professional legal help. He was transparent and told us that he wouldn’t be the best person to help us, but he took the time to find us someone who could with no conflict of interest. His discretion meant a lot to our family, he is a trusted legal advisor.

Response from owner

Thank you for your kind words, Alanna. We’re glad Robert could provide honest guidance and protect your family’s privacy, and we appreciate your trust. Connecting clients with the right resources is very important to us, and your recognition of his discretion means a lot. Please don’t hesitate to reach out if we can help again.<br><br>All the best, <br>The Travieso McLeod, P.A. Team

William V Tomé
7 months ago

Travieso McLeod was there for our family when we needed them most. We’ve hired Robert twice and have been very happy with the way he and his team handled our cases. Honest, transparent, and extremely responsive. Highly recommend!

Response from owner

Thank you, William — we truly appreciate your kind words. We're honored that you trusted Travieso McLeod during such an important time and glad Robert and the team could provide honest, transparent, and responsive service. Your recommendation means a great deal to us. We’re here for your family whenever you need us.<br><br>All the best, <br>The Travieso McLeod, P.A. Team

Nicolle Bauer
9 months ago

Excellent professional and thorough representation. I highly The McCleod firm, Tom Copeland and all the staff.

Response from owner

Thanks so much, Nicolle! It’s wonderful to hear that Tom and our team made your experience smooth and positive. Your recommendation means a lot, and we look forward to helping you with anything you may need in the future.<br><br>All the best, <br>The Travieso McLeod, P.A. Team

Lise Hanssen
10 months ago

I had an excellent experience with Travieso McLeod, P.A. From the very first consultation, the team was professional, responsive, and genuinely cared about my case. They explained everything clearly, kept me informed throughout the process, and worked tirelessly to achieve the best possible outcome. I always felt confident that I was in good hands. I highly recommend Travieso McLeod, P.A. to anyone looking for skilled, trustworthy, and compassionate legal representation.

Response from owner

We’re so grateful for your kind words, Lise. Knowing that you felt supported and well-represented by our team at Travieso McLeod, P.A. is incredibly rewarding. Thank you for your trust and for recommending our firm.<br><br>All the best,<br>The Travieso McLeod, P.A. Team

Lauren MacPherson
1 years ago

If I could give 0 stars: I would. Two years of being jerked around and treated like garbage. In the end at 1 month from the statute of limitations on our case they notified me they were dropping the case as they were not successful in litigation. I called so many times to be told I would be called back and would never hear. These people are downright awful and in this situation it was worse for us to deal with them than to deal with our malpractice issue. Do not do it. If you really want to go this route then look elsewhere and save yourself the time and effort that YOU will put out just to keep them doing their job.

Response from owner

Lauren, we sincerely apologize for the negative experience you've had with our service. Your frustration is completely understandable, and we take your feedback very seriously. We’d like the opportunity to discuss this further with you. Please contact us directly at info@themcleodfirm.com or call us at (904) 471-5007. <br>Sincerely, <br>The Team at The McLeod Firm<br>

Hoyt Dicki
1 years ago

The communication essentially stopped after I signed the contract; I had to follow up with them for every update, and my inquiries were either dismissed or ignored. Their lack of professionalism was shocking, and to be honest, the endless 5-star reviews feel bought—my experience was nothing like that.

Response from owner

Hoyt, thank you for your feedback. We sincerely apologize for the lack of communication on our part regarding your case, and we will take this feedback into consideration. If you would like to discuss further, please contact us directly at info@themcleodfirm.com or (904) 471-5007.<br>Regards,<br>The Team at The McLeod Firm

Beau Ullrich
1 years ago

Incredibly hard to receive updates. Emails and phone calls were ignored for weeks. I felt totally unaware of my predicament. Lack of concern or urgency. In spite of the dazzling ratings, the service was unresponsive and annoying. I wouldn't advise someone in need of trustworthy legal assistance to use this firm.

Response from owner

Beau, thank you for your feedback. We strive to provide everyone with exceptional care and we are upset to hear that standard wasn’t met with you and your case. We’d like the opportunity to discuss this further with you. Please contact us directly at info@themcleodfirm.com or call us at (904) 471-5007.<br>Regards,<br>The Team at The McLeod Firm

Cindy Candelaria
1 years ago
Response from owner

Cindy, thank you for your feedback. We’d like the opportunity to discuss this further with you. Please contact us directly at info@themcleodfirm.com or call us at (904) 471-5007.<br>Regards,<br>The Team at The McLeod Firm

Andrew LaMonico
1 years ago

The very best lawyers in the State of Florida! (Especially Mr. Copeland) Thank You very much for your assistance with everything. You made the entire process as easy as it could be for me and my Father and we couldn't be happier with the outcome of our case. Thank you for fighting for us until the very end, going above and beyond what I expected. You have really made a big difference for me. This is a brilliant Law Firm In my eyes. I have zero complaints, nothing but nice things to say. Please give a big thanks to everyone else behind the scenes that worked on my case with you at: The McLeod Firm. You have all provided A+ service, great attention to detail, and friendly, positive customer relations during the entirety of our journey. If ever again I find that I am in need of a lawyer in the State of Florida, I know exactly who to call. Thanks for everything, --Andrew L.

Response from owner

We are incredibly grateful for your review, Andrew! It's wonderful to hear that our attention to detail and friendly customer service made a big difference for you. If you ever need any further assistance, do not hesitate to contact us!<br>All the best,<br>The Team at The McLeod Firm

James1 photo
2 years ago

I cannot recommend Tom Copeland and the McLeod law firm highly enough. From the very beginning, Tom was dedicated to my case, offering expert legal advice and representation that put my mind at ease. His knowledge and professionalism were evident in every interaction, and he made sure to explore every possible angle to achieve the best possible outcome. One of the standout aspects of working with Tom and his team was their commitment to communication. I was never left in the dark about my case. The firm consistently kept me informed and updated on every detail, no matter how small. Whenever I had questions or concerns, they were quick to respond and provided clear, thorough explanations. Tom Copeland’s representation was exceptional, and the level of care and attention I received from his entire firm made a stressful situation much more manageable. If you’re looking for a dedicated, knowledgeable attorney who will fight for you and keep you informed every step of the way, look no further than Tom Copeland.

Response from owner

We sincerely appreciate your wonderful feedback, James! It's great to hear that Tom and the team were able to provide you with the level of service that you deserved. Your endorsement means a lot to us and we're glad to have lived up to your expectations!<br>Best regards,<br>The Team at The McLeod Firm

Stephen GORETSKIE
2 years ago

You don't have to big law firms to get the same job done. Mcleod firm took my case and did a excellent job for me. I was very happy with the results and out come they settled for. Thanks to the Mcleod firm for job well done Steve

Response from owner

Thank you for the positive review, Stephen! We're glad to hear that you found our work excellent and satisfactory. Your feedback is highly appreciated and will encourage us to perform even better!<br>All the best,<br>The Team at The McLeod Firm

Elizabeth HayesLocal Guide3 photos
2 years ago

Don’t hesitate, hire this Firm if you want your case handled right. Consummate professionals through every step. Seth is a straight shooter and won’t waste your time. He and his paralegal, Stephanie, answered all our questions and explained the process from start to finish. We couldn’t be happier.

Response from owner

Elizabeth, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Seth and our team are always happy to assist so don't hesitate to reach out to us if you need anything. <br>Best regards,<br>The Team at The McLeod Firm

Elaine Faustino2 photos
3 years ago
Response from owner

Elaine, thank you for the 5-star rating! We truly appreciate your business & hope to serve you again.<br>Best,<br>The Team at The McLeod Firm

IMARLIN MATHURINLocal Guide3 photos
3 years ago

Never responded easy case big lawsuit missed thank goodness someone esle was hungrier

Response from owner

We’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions, so please contact us at info@themcleodfirm.com or 904-471-5007. We’re confident that we can turn your experience around, and we look forward to getting it corrected.<br>Sincerely,<br>The Team at The McLeod Firm

Kevin GeddingsLocal Guide80 photos
3 years ago

Mac and his team did a tremendous job for our family on a medical malpractice case ... they were tenacious on a case that took many months to resolve. Great strategy expertly executed.

Response from owner

We appreciate you taking the time to leave us a positive review, Kevin! We are happy to hear Mac and the rest of our team were able to take good care of you & we hope to see you again soon.<br>Best,<br>The Team at The McLeod Firm <br>

Doug Balsamo
5 years ago

If you have a case that is cut and dry ...easy money...this the firm for you. The demand letter that was sent to the insurance company was full of errors. Seth and Stephanie didn't care. They knew already they were going to pass my case to another firm. I wasted valuable time with the McLeod Firm. I made a huge mistake and it is going to me both physically and financially. I ought to sue them for malpractice. Any other law firm but McLeod.

Response from owner

Mr. Balsamo, legal and ethical reasons preclude us from replying to your comments as to why we referred you to another lawyer. Our reputation and experience handling personal injury cases is without peer in this part of Florida. Moreover, our accuracy in conveying information to insurance companies regarding our client’s claims, including yours, is well known in this business. We made our decision in your case based on factors we believed appropriate and considered and thereupon, referred you to another lawyer. We wish you the best in your pursuits.

Frank Spence
5 years ago
Response from owner

Hi Frank, thank you for taking the time to rate our firm. Please contact our office at (904) 471-5007 to provide further information about your experience.

Brian Green
6 years ago
Response from owner

Hi Brian, thanks for taking the time to let us know we got it right!

Contact

Address
700 Plantation Island Dr S Ste 103, St. Augustine, FL 32080

Google Profile

Rating
4.1 / 5
Reviews
28
Status
Close
Claimed
Yes
Photos
46

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