Turley Law Firm Accident Lawyers

Dallas, TX

75
Attorney Index
50 reviews
4.3
Google Rating
103 reviews
Turley Law Firm Accident Lawyers

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
20%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 88/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication92
Outcome90
Responsiveness91
Empathy94
Expertise89
Fee Transparency81
Trial Experience83
Satisfaction86

Client Reviews

Elizabeth WilliamsonLocal Guide7 photos
7 months ago

Jimmy C. Bailey and Deborah been my lawyers since I was 16, and I am now 53, we have good history, top 100 attorneys, this firm reputation is da best, wishing u many more years of practice.

Jess
8 months ago

Do Not Use This Firm! I strongly advise against using this firm, and I am leaving a negative review. The firm was more interested in settling my case quickly than in doing the work needed to maximize a settlement. They urged me to settle right away, which would have given me significantly less payout. They avoided addressing my specific legal concerns and questions, which left me feeling unheard, and caused unnecessary delays. Most importantly, my interactions with them were concerningly unprofessional. They were verbally short and dismissive and used words and actions that were extremely disrespectful, and made it clear they were annoyed and put-out. Moreover, they did not prepare me for mediation or for trial! I asked when I first engaged with them how I would be prepared - they said not to worry - that by the time we got to mediation and trial, I would be well prepared by the attorney. I was not. Instead, they forwarded video for me to watch - and that was it! I had to go to YouTube to learn how to prepare myself. The lack of respect and their lack of professionalism led me to feel re-victimized by the people who were supposed to represent my interests. I hope others choose not to use this firm so they don't have to go through a similar awful experience.

Krista SandersLocal Guide2 photos
9 months ago

I called this law firm as a trafficking survivor with ongoing safety concerns. I was promised by the legal assistant that an attorney would call me back the next day, that the SA attorney was in depositions but my case was important someone was calling me back. A WEEK LATER with NO COMMUNICATION and I had to deal with a defense investigator, two other district attorneys offices ALONE I decided to call back because I need help urgently still… I got the runaround from a desk clerk yesterday she said someone would call me today. I called again today to make sure- she promised an attorney would call me… 4pm I decided to call again and got the runaround. This is INTAKE. The legal assistant called me back and said she’s sorry the attorney was in depositions all week… too late. A week went by without any contact from this law firm after telling them how urgent my situation was and them acting like they understood. I’m surprised by how I was treated when their site promises help and care for people like me with so many good reviews from so many clients yet my trafficking and civil rights case wasn’t a priority. If you’re a SA survivor seeking representation I would go somewhere else. Their reception process in my experience leaves much room for improvement in communication.

Ms. White2 photos
9 months ago

Mrs Turley was so incredibly nice and even offered up her cell # for me to contact her without me even considering asking. What normal person wants to bother a very busy person on their cell when a returned message would be sufficient enough? Now, the young lady that answers the phone, needs to work on her Customer Service Skills and her delivery, WOW!

Kaylee Forsythe
10 months ago

My family had a great experience working with Linda. She was very knowledgeable and helpful with any questions we had. So grateful for all of her help!

Elaine Mosher1 photo
10 months ago

Building is older 1970’s maybe, very well maintained you can find lots of lawyers and lots of therapists here.

Michelle A
10 months ago

Nice and great lawyers

Local GuideLocal Guide1 photo
1 years ago

No response from this abogado.

Jill Flores
1 years ago

Extremely satisfied with Turley Law Firm from start to finish. Mrs. Most and her assistant Danielle walked us through every step of the process of litigation, and kept us informed of proceedings. They were always quick to respond to questions, well organized, and effective for us. Definitely recommend Turley.

BrittanyLocal Guide
1 years ago

Incredible people and lawyers, if you ever have something unfortunate happen you will be extremely lucky for the incredible people at this firm. I cannot show enough gratitude for everything they did for me

Sonny S
1 years ago

My son was a victim of sexual assault, and I turned to Turley Law Firm for help in seeking financial compensation for the trauma he endured. Sadly, hiring them turned out to be a serious mistake. I provided every piece of evidence they requested and repeatedly submitted clear proof of what happened. Despite this, the firm failed to move the case forward. Worse still, communication was almost nonexistent. For months, I received little to no updates—only to be told, after six months, that they would not be pursuing the case. This decision was made even though the perpetrator was convicted. This response raises serious concerns about the firm’s stance on child abuse cases. It’s not just disappointing—it’s unacceptable. I would strongly caution anyone against hiring this firm.

Jamie BaLocal Guide59 photos
1 years ago

Does not actually offer consultation the receptionist asked for information to send to attorney to review and decide if they will call back.? On cases involving sensitive information this not very helpful.

Response from owner

We understand that discussing a sensitive matter can be incredibly difficult. As part of our consultation process, we ask callers to provide some initial information to our intake coordinator. This allows us to connect you with the right attorney for your situation, and helps the attorney prepare for the consultation. We’re committed to treating every inquiry with care and respect and are always working to improve how we serve those who reach out.

Terrence McFarlandLocal Guide3 photos
1 years ago

Don't know what to say about these ppl, google referred me to them stating they handled situations like mines before. They gathered all my information and said they'll get back with me, a week later a lady called asking did I have time to speak with an attorney, left me on hold for 12 mins they returned saying there was no one available to talk to me. A week later I called back asking was it someone I can talk to, to see if they'll take my case. Unfortunately they lady was out the next 2 days and was supposed to return my call.... That was 3 weeks ago 🤔

Response from owner

Mr. McFarland,<br>Thank you again for your feedback and for the opportunity to speak with you directly. We’re sorry that the communication didn’t meet the standard we strive for. We appreciated the chance to discuss your concerns and offer referral resources, since your matter falls outside our practice area. We’re always working to improve, and your input helps us do that. Wishing you all the best moving forward.

Cassie Whitworth
1 years ago

When communicating with turley law firm, I was told I had a case that they’d like to work, after waiting months with no contact from Turley Lawfirm, and being rushed off the phone without communicating about the case at all, I was sent an email months later stating they did not want to work the Case. A waste of time, that I could have been using to find another law firm.

Response from owner

We're very sorry you left feeling dismissed or out of the loop. That’s never the experience we want for anyone who reaches out to our firm, especially during such a heartbreaking time.<br><br>We did review your case carefully, and after obtaining and evaluating the records, we concluded that we wouldn’t be able to move forward. We understand how disappointing and frustrating that kind of news can be.<br><br>If you have any questions about the process or our decision, please don’t hesitate to reach out. We’d be glad to speak with you and provide more clarity.

Judilynn JukolaLocal Guide7 photos
1 years ago
Fallon WilliamsLocal Guide15 photos
1 years ago
Juliene-Amanda TapayLocal Guide139 photos
1 years ago
micah stallworth
2 years ago

The things they advertise are not accurate at all. You are treated like a case number.

Response from owner

We have not had any contact with this person.

TylerLocal Guide
2 years ago
Kelley HernandezLocal Guide16 photos
2 years ago

Contact

Address
6440 N Central Expy #1000, Dallas, TX 75206

Google Profile

Rating
4.3 / 5
Reviews
103
Status
Open
Claimed
Yes
Photos
18

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