Valli Kane & Vagnini LLP

Garden City, NY

79
Attorney Index
50 reviews
4.5
Google Rating
82 reviews
Valli Kane & Vagnini LLP

Practice Areas

Personal Injury

Business Profile

Employment attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 93/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication98
Outcome95
Responsiveness96
Empathy99
Expertise93
Fee Transparency85
Trial Experience87
Satisfaction90

Client Reviews

Clifford Krieger
4 months ago

Sara and her team members at Vali, Kane & Vaginni did an outstanding job in helping me resolve my problems and arrive at an equitable solution. The firm members were extremely knowledgeable and professional and always returned phone calls and emails. They kept me apprised all along the way. I will definitely recommend this law firm.

J BakerLocal Guide59 photos
4 months ago

My experience with the initial intake process at Valli Kane fell significantly short of the professional standards expected from a law firm handling sensitive plaintiff matters. Despite providing a generous grace period for my scheduled 5:00 PM consultation, the intake representative called significantly late. The primary issue, however, was the conduct during the call itself. The representative repeatedly interrupted and spoke over me, refusing to let me finish providing the exact factual information she was requesting. When I politely asked why she was constantly interrupting, she completely ignored the inquiry and continued the behavior. After the call was unexpectedly disconnected, the representative left a voicemail instructing me to call back. When I returned the call, she answered, left the phone off the hook while speaking to someone else in the background for several minutes, and then disconnected the line. My subsequent attempts to call back went entirely unanswered. The intake desk is the critical first point of contact for individuals seeking legal intervention. An intake process that involves constant interruptions, ignoring direct client questions, and leaving callers on open lines before hanging up represents a severe communication breakdown. For a potential plaintiff requiring reliable, time-sensitive legal assistance, this level of initial service is a massive operational liability. I strongly advise potential clients to reconsider another firm with a level-headed and cohesive intake team, because this is an insanely big strategic and legal liability having someone like that manning the comms. Edit: I noticed that in other reviews, they've attacked people who have had bad experiences with them and have called them liars. I wanted to wait until they behaved predictably to post the call log and proof. Lmao and they give me way too much credit saying I'm fabricating anything. It's Flattering even. It's just easier to air it out as-is. There's no mental bandwidth to use since it's simply true. Like dude you literally have the same exact call logs as I do. That 1 minute call wasn't exchanging what we ate at Christmas dinner, it was literally her leaving the phone off the hook and hanging up on me.

Response from owner

Mr. Baker. While we would typically extend an invitation to discuss and address your concerns, your review is a complete fabrication. Our intake specialist contacted us the very day of your intake to let us know you would not permit her to ask the questions she is trained to ask during our intake. While we have no issue with potential clients expressing their stories in narrative form, we have to gather specific information to assist you and others. When she would ask her questions, you became belligerent, rude and cursed at her several times. We advise all our intake specialists to discontinue the intake process if they are treated in such a manner or disrespected in any way. We provide fee consultations but are not required to assist every caller when they act the way you did. This intake specialist has conducted hundreds of intakes for us and has never had a complaint, with many of those potential clients going on to hire our services and provide glowing reviews of our overall services. If you are calling a law office you should understand our job is to ask you questions and gather information to help you, but cannot and will not do so if you are not polite or cooperative. We wish you the best of luck and assure you we are not the attorneys for you.

nana brookman
6 months ago

Kellie Hand, the lawyer that you are — nothing short of spectacular. Kellie guided me through an extremely long and stressful employment matter with patience, clarity, and professionalism. She was steady, compassionate, and always responsive. What I appreciated most was how she made me feel supported while also being strategic and protective of my best interests. She explained everything clearly, kept me updated, and never let me feel alone in the process. Kellie is the definition of a strong advocate .Thoughtful, knowledgeable, and genuinely committed to her clients. I am deeply grateful for her guidance and would recommend her to anyone who needs a reliable, experienced employment lawyer.

Response from owner

Nana...thank you so much for this very special and touching review. It is always great to hear such positive feedback on our team members. While we hope you never need our services again...we will be here for you!

Joseph ThompsonLocal Guide2 photos
6 months ago

I contacted this firm seeking help with a serious employment matter and had an extremely unprofessional experience from the very first call. The hold music sounded like someone’s personal R&B playlist, not the kind of neutral, professional music expected from a law office, which immediately felt off‑putting During the intake call, the staff member repeatedly talked over me while I was trying to explain my situation, instead of letting me finish my story or ask questions, which came across as dismissive and disrespectful. When I asked to speak with a supervisor about how I was being treated, I was told “the only supervisor is the attorney,” and my request was met with defensiveness rather than any attempt to resolve the issue or take my concern seriously. When I called back hoping to reach someone else and report the interaction, the same person answered, doubled down, and again refused to escalate the issue, even after I made clear I would hold her accountable. Based on this experience, I did not feel listened to, respected, or confident that my case would be handled with care, so I chose not to hire this firm and would encourage others to pay close attention to how they are treated from the very first call. Instead of addressing my experience, they chose to attack my character in a Google reply, which confirmed my concerns about their professionalism. Psychiatrists have a name for this type of behavior it's called darvo deny attack reverse victim offender

Response from owner

Mr. Thompson, while we are disappointed you chose to post such an unfounded review, we are not surprised. We notified you we were not interested in proceeding with an intake with you based on your conduct during the intake process. Not only were you rude to our intake specialist, you refused to answer her questions relating to your claims. You are contacting a law firm for assistance and part of that process is being cooperative and responsive to necessary questions we pose to you in the evaluation process. Based on your behavior during this call, which is also exemplified in your defamatory post here, we do not think we are the attorneys for you. That is no commentary on the merits of your case, it is solely based on the disrespect you displayed when calling someone you are looking to get help from. We wish you the best and stand by our staff who conduct hundreds of intakes a month that proceed flawlessly.

Chermaine WrightLocal Guide2 photos
7 months ago

I would like to express my sincere gratitude for the outstanding legal assistance I received from Alex at Vali Kane & Vagnini LLO. From the very beginning, Alex demonstrated exceptional professionalism, knowledge, and dedication. He was always responsive, thorough, and took the time to clearly explain every step of the process, which gave me peace of mind during a very stressful situation. Alex consistently followed up on my case, advocated on my behalf, and ensured that nothing was overlooked. His attention to detail, compassion, and commitment to achieving the best possible outcome truly set him apart. I felt supported, heard, and confident knowing my case was in such capable hands. I highly recommend Alex and the team at Vali Kane & Vagnini LLP to anyone seeking reliable, trustworthy, and top-tier legal representation. The level of care and excellence I received exceeded my expectations, and I am incredibly thankful for the support throughout my case

Response from owner

Thank you for your kind words. It was a true pleasure to represent you and we are proud that you entrusted us to guide you through your difficult time. <br><br>We wish you the best of luck in your next chapter.

Julian Massey
7 months ago
jayleen elizabeth1 photo
7 months ago

incredible performance honestly helpful brendan and kelli please ask for them great company flourishing

Response from owner

Thank you so much, Jayleen! It's been our pleasure working with you and delight representing you!

Bianca JadeLocal Guide60 photos
8 months ago

I worked with Valli Kane & Vagnini LLP to address an unexpected legal situation that caused me a lot of stress during a time that I needed to be stress-free. They came to my rescue and dealt with every step of the process with care and professionalism. The result was that they helped me close a difficult chapter in my life quickly by steering me in the right direction. I consider myself very lucky to have worked with this team to resolve the issue. My mental health and livelihood was their main concern and that left a huge impression on me. I highly recommend working with them.

Response from owner

Thank you for your kind words. We are so glad we were able to provide the comfort, assistance and advice you needed. It was truly a pleasure working with and getting to know you.

brenda cherry
9 months ago

My name is Brenda Cherry and I’m a civil rights activist in Paris Texas. This law firm has been representing workers in Paris who have had major discrimination complaints since around 2009. Racism is a never ending battle. It’s hard to find civil rights attorneys in our area to take on racism and discrimination complaints but this law firm did and did it successfully. I highly recommend them.

Response from owner

Thank you, Brenda. We are happy to support your fight against the widespread discrimination residents and employees have faced long before our presence and over the past 20 years we have been standing up with you and our clients. We will continue to do so for as long as necessary but hopefully people will learn it doesn’t require much to just treat people equitably and fairly.

Jack
9 months ago

I recommend doing thorough research before hiring this law office. In my personal experience, I didn’t feel that my concerns were fully listened to, and the overall service did not meet my expectations. I also discovered that some of the information I paid for could have been obtained from public or government sources. Based on my experience, I decided to work with a different attorney who was a better fit for my needs.

Response from owner

Jack, we regret you were left with this experience but cannot determine when or who you contacted at the firm. We do not charge for any consultations and do not know what you mean when you say you later found out you didn’t have to pay for information. Happy to discuss this further. You can call and ask to speak to James. Not all cases are a fit for the firm or matters we can undertake. We have worked on behalf of hundreds of employees in the Paris, TX area and continue to fight against the countless acts of discrimination our clients face there every day.

Fattie Rose
10 months ago

Sara and Kellie, has been the utmost professional, handling every step of my case with skill, clarity, and integrity. Beyond their sharp knowledge and dedication, what stands out most is their kindness. They take the time to listen, explain, and reassure, treating me not just as a client but as a person. That balance of professionalism and compassion has made a difficult process much easier, and I’m truly grateful for the care and respect they’ve shown throughout. Thank you!

Response from owner

Thank you for your kind review. You are a fearless advocate in your own right and it has been a true pleasure representing you, the other plaintiffs and this class with our co-counsel Mehri & Skalet.

paige elberg4 photos
10 months ago

Sara and Brendan were such great help when I felt completely lost. They are such kind good people with your best interest at heart. Highly recommend.

Response from owner

Thank you for taking the time to write this review. It was a pleasure to get to know and work with you. We wish you only the best as you embark on the next phase of your career! Stay in touch.

katelyn lewis
10 months ago

I had such a wonderful experience with this law office. From the very beginning, they were kind, patient, and incredibly supportive. They took the time to explain everything clearly, never rushed me, and made sure I felt comfortable and cared for throughout the entire process. What stood out most was not just their professionalism, but the genuine compassion they showed. It’s rare to find people who treat you with such respect and kindness, especially during stressful times, and I am truly grateful for all of their help. I highly recommend this office to anyone in need of legal support. You will be in caring and capable hands. Thank you again!!!

Response from owner

Katelyn, we are very touched that you took the time to give us such a heartfelt review. It's a true pleasure representing fighters like you. Hopefully you will never need a lawyer again, but if you do, we will always be here for you!

Tony Tocantins
10 months ago
Response from owner

Thank you for the 5 stars!!

H
11 months ago

I can't say enough good things about Valli Kane & Vagnini LLP — they did a stellar job from start to finish. Professional, responsive, and truly dedicated to getting the best possible outcome. A special shoutout to James, who went above and beyond at every step. His guidance, attention to detail, and genuine care made all the difference. If you’re looking for a team that will fight for you and treat you with respect throughout the process, this is the firm to go with. Highly recommend!

Response from owner

We are proud to represent clients who stand up for others and for what is right! Hopefully you never encounter another situation like this again, but if you do, you know we have your back!!

Jeff Johnson
1 years ago

Worked with Sara and she was very helpful.

Response from owner

Thank you for taking the time to give us the great rating!

Mira Setiabudhi
1 years ago

I’m incredibly grateful for the outstanding support and dedication I received from Robert R. Barravecchio and his legal assistant, Luz. From start to finish, they were not only fierce advocates but also compassionate, reliable, and deeply attentive to my concerns. Robert fought hard on my behalf and always took the time to listen, making me feel heard and respected every step of the way. Luz was equally amazing—always responsive, kind, and detail-oriented, which helped ease the stress of the legal process. It’s rare to find a legal team that combines professionalism, empathy, and commitment the way they do. I highly recommend Robert and Luz to anyone looking for representation that truly cares and delivers results.

Response from owner

Mira, we are so appreciative of the time you took to stop and provide us with such an amazing review. It was our honor and pleaure standing up for you in this fight! We are here for you with anything you ever need and remember, if you ever face an issue again, be sure to reach out to us for advice on how to handle it. It's always best to seek out a legal opinion before decisions are made that could impact your work life. All the best to you! Much appreciated, VKV.

TheLastUnicorn 80
1 years ago

Used monica several years back pro bono and she was quick to settle with the company. I have found myself again needing an attorney and wonder if they still do pro bono.

Response from owner

Hi,<br>Please call the office at 516-203-7180 so we can discuss next steps. Thank you!

Theresa Aydelott
1 years ago

Skilled employment law attorneys who are committed to representing their clients. Supportive and ensures the client is informed and understands the legal process. Great staff. Clients feel valued, and heard. A law firm you can trust.

Response from owner

Thank you for taking the time out of your busy day to provide this review. We understand how valuable time is and are happy you felt the support of our whole team in such a difficult time!

Samantina Zenon2 photos
1 years ago

Please don’t even waste your time with this firm. The intake specialist was asking a bunch of stupid questions that was not related to my case and then proceeded to ask me for my evidence which I submitted to them. Then a few days later, they claimed they could not help me. Meanwhile they are running ADs.

Contact

Address
600 Old Country Rd #519, Garden City, NY 11530

Google Profile

Rating
4.5 / 5
Reviews
82
Status
Close
Claimed
Yes
Photos
20

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