Van Horn Law Firm

region, NC

59
Attorney Index
14 reviews
3.4
Google Rating
14 reviews
Van Horn Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBusiness attorneyAttorneyReal estate attorney

Review Snapshot

14
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
57%
Response Rate
Somewhat Responsive
12-Month Trend
Improving

Review Intelligence

Avg: 68/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication70
Outcome69
Responsiveness70
Empathy70
Expertise69
Fee Transparency63
Trial Experience65
Satisfaction68

Client Reviews

Madyson Black
9 months ago
Response from owner

Madyson, thank you for the five star review! - Matthew & team

Shelby Martin
10 months ago

Attorney Van Horn is compassionate, extremely knowledgeable, and genuinely kind. You can tell he truly cares about people and takes the time to explain things clearly. Anyone needing legal help would be in great hands with him and this firm.

Response from owner

Shelby, thank you so much for your kind words. We truly appreciate your trust and am glad we could provide guidance that was clear and helpful. It means a lot to know that our efforts to support our clients are making a positive difference! - Matthew & Team

Zachary Stith
10 months ago
Response from owner

Zachary, thank you for the five-star review! We appreciate your support!<br>- Matthew & team

Brenda Tice
11 months ago

Don’t waste your time. He’s not out to help his clients. Will drop you at trial.

Response from owner

Brenda, I’m sorry to hear you feel this way. I take my duties to my clients very seriously and always act with their best interests in mind, guided by ethical and legal obligations. Due to confidentiality, I can’t discuss case details publicly, but please know that difficult decisions, including trial strategies, are made thoughtfully and with full consideration of the circumstances. Since you are not a client yourself, I kindly ask that any concerns be brought forward by the client directly. If there’s been a misunderstanding, I’m happy to address it respectfully and privately. -Matthew & team

Dhruvi Chathley
1 years ago

Matthew Van Horn is professional, efficient, and easy to work with. Highly recommend for any business legal needs!

Response from owner

Thank you so much for the recommendation, we appreciate you! -Matthew & team

Ambar Gomez
1 years ago

Van horn is an incredible attorney who is very personable & friendly. He is dedicated to his clients & works diligently to obtain the best outcome for them.

Response from owner

Thank you Ambar, we are very appreciative of your kind review. -Matthew & team

David Webb
2 years ago

Very unprofessional and disrespectful. I made an appointment, spoke with the assistant and she said I would speak to the attorney after I answered all her questions which I did. When she was done and said I will transfer you to the attorney now, she came back and said he was on the phone with another client and would call me back after. I never got a call back so I called back and got voicemail, left a message and no call back... I can understand if I wasn't a bankruptcy candidate but at least have the decency of telling me instead of ghosting me.

Response from owner

Mr. Webb has either inadvertently issued his review about our firm or it is a fabricated post. We do not "ghost" clients or potential clients. We have never made an appointment with a "David Webb". Also, we do not have a female assistant as stated by "Mr. Webb", so "Mr. Webb" could not have spoken with a "female" assistant at our office. And if we can not handle your matter we will refer you and contact one of our referral attorneys on your behalf. I would request that "David Webb" call our office and I will immediately get this matter resolved for him it is true. Otherwise, if it is not true then it a defamatory post against a business---and North Carolina law provides business's with financial recourse against individuals who post defamatory statements about businesses or their owners.

Tiffanie Herring
2 years ago
Matthew Charles Albertell10268 photos
3 years ago

Best and most honest lawyer around. Highly, highly recommend.

Mike MLocal Guide19 photos
3 years ago

I called this office TWICE and left a very detailed voicemail about my case asking for a call back and both a week apart. They say that he will get back to you shortly, and that's a lie.

justin szigety5 photos
4 years ago

Great 1st impression, very professional and understanding. I was referred to Matthew from another reputable lawyer. He responded back to every phone call and voicemail that I left initially. We set a time and date to come in and discuss our case and the meeting went well, he was friendly, understanding and didn't give out any false expectations. It's been 2 months since our initial visit and after leaving multiple voicemails we have received no further contact from him. To be honest it's very disappointing because I think Matthew is a good guy who ultimately wants to help his clients but unfortunately doesn't have time if you're a small fish in the world

jeff m
5 years ago

Horrible communication and had to constantly follow up. Was referred to Mr. Van Horn and it was a mistake.

Response from owner

We do not know the identify of Jeff M., but would greatly appreciate the opportunity to speak with Jeff M. to see if his issue can be rectified. We have no records of the author of this review contacting our office. "Jeff M.", would you please kindly telephone our office so that we can discuss your concerns. Thank you

Ann WeaverLocal Guide6 photos
5 years ago

Thanks for taking time out of your day to help me change my tire !!

Chris Carr
7 years ago

Contact

Address
118 St Marys St, Raleigh, NC 27605

Google Profile

Rating
3.4 / 5
Reviews
14
Status
Close
Claimed
Yes
Photos
19

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