Walser Law Firm, PLLC

Boca Raton, FL

82
Attorney Index
50 reviews
4.8
Google Rating
61 reviews
Walser Law Firm, PLLC

Practice Areas

Personal Injury

Business Profile

Probate attorneyEstate planning attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Steven
4 months ago

I talked to probate paralegal Norma Cruz. She was very knowledgeable and helped tremendously with my family and my father's estate

Response from owner

Hi Steven, we couldn't be more appreciative of your 5-star review. - Walser Law Firm<br><br>

Shanna Avci
4 months ago

Walser law firm was very helpful in helping me to understand the different levels of probate when my father died last month. They explained in detail every form & level so that I can file the proper forms to fit my situation & this was all included in the 30 min free consultation. You don't find many law firms willing to offer helpful advice without having an ulterior motives. I would recommend to anyone who find themselves in my position. Walser Law firm is the best.

Response from owner

Hi Shanna Avci, thank you for your glowing 5-star review! - Walser Law Firm<br><br>

Wolfe CroninLocal Guide3 photos
6 months ago

I reached out to ask some questions regarding deeds and property information without realizing it was two days before Christmas (I know I am a jerk) but they not only answered right away, but were able to help immediately and got me all of the information I needed and even helped steer me in the right direction of next steps. I cannot speak more highly of the team here, they are phenomenal!

Response from owner

Hi Wolfe Cronin, We are grateful that you took the time out to leave us a review. Your feedback is appreciated - Walser Law Firm

Todd VandermayLocal Guide93 photos
6 months ago

I wanted to Thank Mr. Walser and Erika for the tremendous job they did helping me, my wife and Father in law, get his will and other paperwork done Quickly, Efficiently an reasonably priced.

Response from owner

Hi Todd Vandermay, Your review means a lot to us. Thank you for the 5 Star review and thank you for choosing Walser Law Firm

Gwen VincentLocal Guide254 photos
6 months ago

Unfortunately, this was the worst experience I've ever had with a Attorney. They did not do anything but, forward mail. I sent a potential retainer of $5000. Never signed an agreement and only had ONE 10 minute phone conversation. They took my money and did nothing but, send me a break down of interoffice conversations that chewed up all of the potential retainer. Norma became hostile and cut me off when trying to get information about my $5000. I sent them an email demanding it back as they did not communicate and refused to provide me with basic information. Stay away from these people. They're going to scam you even without an agreement! Reporting them to the bar.

Response from owner

Hi Gwen Vincent, Thank you for your feedback. Please give us a call at (561) 750-1040 so we can address your concerns.- Regards, Walser Law Firm

Crystal Brown
7 months ago

Mrs. Norma Cruz was so professional patient kind and understanding with my questions. She made everything clear where I could understand the process.

Response from owner

Hi Crystal Brown, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Walser Law Firm

sally blueLocal Guide
7 months ago

I spoke with Norma Cruz, who was extremely helpful with giving me advice on what I can legally do for myself in regards to the recent passing of my significant other. She gave me several helpful suggestions of agencies to contact in my area and the information I will need for each one. She was very sympathetic and empathetic while listening to my concerns and I am truly grateful for the help I received from her. Thank you so much Norma Cruz. I feel much better now! ♥

Response from owner

Hi sally blue, Your review means a lot to us. Thank you for the 5 Star review and thank you for choosing Walser Law Firm

Buddi Hustler
9 months ago

Highly professional staff, who were able to connect me immediately to an estate managing attorney. Tom Walser was very compassionate, knowledgeable and helpful. I would highly recommend this Law firm for your estate planning needs.

Response from owner

Hi Buddi Hustler, we are glad you had a 5-Star experience. - Walser Law Firm<br><br>

Ivan Torres
9 months ago

Thank you Tom, for all your help with our families probate. It is very difficult to find legal representation with your experience and expertise, to help deal with our families affairs and finance's. I appreciate the time and patience you gave me and my family, as well as the empathy you showed in our time of need. I would highly recommend you, to anyone who else who is needing assistance with their families probate, you truly are the blessing we needed in our time of pain. Respectfully, Ivan Torres

Response from owner

Hi Ivan Torres, we couldn't be more appreciative for your 5 star rating. - Walser Law Firm<br><br>

Armando Maestre
9 months ago

I needed advice on a probate matter recently. I called various law firms and they either would not give me any information or wanted to charge me for a consultation. The personnel at the Walser law firm greeted me amicably and quickly connected me to a lawyer who answered my questions with patience and empathy.  It was a refreshing and pleasant experience to be treated with compassion and understanding. I highly recommend this firm.

Response from owner

Hi Armando Maestre, Thank you so much for this great review. We wish you the best of health and happiness!! - Walser Law Firm

Drucila Dedrick
9 months ago

My husband and I reached out to the Walser Law Firm regarding a personal matter for which we needed guidance. The team took the time to thoroughly address our questions and provided us with excellent resources to help us move forward. Everyone we interacted with was warm, courteous, and made us feel genuinely welcome. We truly appreciated their professionalism and care, and we would confidently recommend the Walser Law Firm to anyone seeking legal support.

Response from owner

Hi Drucila Dedrick, Five stars! We're so happy to hear you loved your experience. - Walser Law Firm<br><br>

Gilda
9 months ago

I highly recommend Walser Law Firm. Attorney Walser is very knowledgeable and helpful. He is down to earth and easy to talk to. He was very helpful to us.

Response from owner

<br>Hi Gilda, Your review means a lot to us. Thank you for the 5 Star review and thank you for choosing Walser Law Firm

Alex Hutson
10 months ago

I would like to thank Walser Law Firm for being tremendously helpful during my research for probate and real estate litigation! They have been beyond helpful and completely supportive by helping direct me through the process. Norma Cruz is phenomenal thank you again!

Response from owner

Hi Alex Hutson, thank you for your glowing 5-star rating! - Walser Law Firm<br><br>

Jose Devares7 photos
11 months ago

After the recent passing of my brother, our family was left to navigate some challenging financial and legal matters. It really put things into perspective—especially for my parents—and we knew it was time to get my father’s estate planning in order. After some research, we came across Walser Law Firm, and I’m incredibly grateful that we did. Tom Walser, along with his outstanding team—Erika and Jackie—guided us through the entire estate planning process with a level of professionalism, compassion, and clarity that exceeded our expectations. They helped draft all of my dad’s estate documents, addressed every question we had, and even accommodated specific personal requests with care and precision. To finalize everything, we flew into their Boca Raton office, and the signing process was seamless. From start to finish, the entire experience was handled with efficiency, kindness, and attention to detail. I couldn’t have asked for a better law firm to support us during this time. Thank you again to Tom, Erika, and Jackie for making what could have been a difficult process feel manageable and straightforward!

Response from owner

Hi Jose Devares, Thank you so much for this great review. We wish you the best of health and happiness!! - Walser Law Firm

Lady LuckLocal Guide2 photos
11 months ago

I called to get an appointment but because my neighbor is 90 they don’t want to zoom. They think he needs to find a different lawyer on earth to call lawyer for to get in the state planning to just be told. Oh no go find another lawyer I’m so disgusted Continue on with your business man. Obviously you must have enough clients you can pick and choose.

Response from owner

Hi Lady Luck, Thank you for your feedback. Please give us a call at (561) 750-1040 so we can address your concerns.- Regards, Walser Law Firm

Randall “welees” Lee
11 months ago

Mr. Walser and his team are very polite, professional, and kind. They treat you with respect and provide excellent advice. They know you are going through difficult times and always reply promptly. I highly recommend the whole team.

Response from owner

Hi Randall “welees” Lee, we couldn't be more appreciative for your 5 star rating. - Walser Law Firm<br><br>

Kimber SmithLocal Guide
11 months ago

I am so thankful to Ms. Norma Crews for her kind professionalism in speaking to me at length. Her calm assurance at this difficult time set my mind at ease. Words cannot express my gratitude. I highly recommend a conversation with her to everyone. Thank you Ms. Norma.

Response from owner

Hi Kimber Smith, Five stars! We're so happy to hear you loved your experience. - Walser Law Firm<br><br>

Kim Grimes
1 years ago

Wonderful staff, Norma guided me through a process when I was lost.... can't thank her enough!

Response from owner

Hi Kim Grimes, thank you for your glowing 5-star rating! - Walser Law Firm<br><br>

Miguel ZavaletaLocal Guide
1 years ago

Rude manners. Like to talk over and don't like to listen to have the overall picture. Seems to be interested in transactional clients.

Response from owner

Thank you for sharing your feedback. I’m truly sorry to hear that your experience left you feeling unheard and undervalued — that is never our intention.<br>We strive to provide attentive, respectful service to every potential client, and I regret if our interaction fell short of that standard. I take your comments seriously and will reflect on them to ensure better communication and a more collaborative approach moving forward.<br>If you're open to it, I’d appreciate the opportunity to speak with you directly to better understand your concerns and work toward a resolution. Please feel free to reach out to my office.<br>Thank you again for your feedback — it's how we grow and improve.<br>Best regards<br>

Steph Firppo
1 years ago
Response from owner

We are pleased you had a positive experience with the Walser Law Firm.<br>Contact us again for any of your future legal needs.<br>

Contact

Address
4800 N Federal Hwy STE 306D, Boca Raton, FL 33431

Google Profile

Rating
4.8 / 5
Reviews
61
Status
Close
Claimed
Yes
Photos
40

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