Ward | Arcuri

Utica, NY

66
Attorney Index
24 reviews
3.8
Google Rating
24 reviews
Ward | Arcuri

Practice Areas

Personal Injury

Business Profile

Estate planning attorney

Review Snapshot

24
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
5%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

Jake LorraineLocal Guide31 photos
7 months ago

We worked twice with Deanna and she's been outstanding. Very on-top of everything, communicative, and doesn't miss a beat. Great experience both times.

Lisa Ann LoConteLocal Guide1 photo
1 years ago
Megan Rockhill6 photos
1 years ago

Zero stars if I could. No issue with the lawyers but the customer service is terrible, specifically Barb. Extremely rude and strangely aggressive right at the beginning of the call. Argued over me so didn’t even understand my original question. And apparently it’s common practice at an esteemed law firm to slam the phone on the receiver while I was mid sentence. Truly appalled. Called back to speak with someone about it and they didn’t care. The other women never even apologized for how rude and disrespectful Barb was. that’s how they treat their paying customers, beware!

Paul “Dru” KeckLocal Guide512 photos
1 years ago
Mercedes Wahl
1 years ago

Highly experienced and compassionate firm.

Amber Hammes
2 years ago

Zero stars

Francesca Spinelli
2 years ago
Madison Shepherd
2 years ago
Stephanie
2 years ago

Poor customer service. Make sure your ducks are in a row before the day you go because they will be less than helpful.

James DersherlLocal Guide
2 years ago

This is the best Law firm in the area especially for estate planning, everyone was so nice and helpful

Louise NLocal Guide3 photos
2 years ago
Mike DeZotellLocal Guide8 photos
2 years ago

Awesome, easy to work with, down to earth. These guys do everything for you.

Response from owner

Thank you, Mike, for the positive rating, and for coming to our firm for your legal needs. We appreciate your business. Please stay safe and healthy, and have a good day!

Karen MilekLocal Guide17 photos
3 years ago
Doug Antl
3 years ago

i8

Mike MarchioLocal Guide116 photos
3 years ago
Vanessa Hahn
3 years ago

My husband and I used them for the purchase of our house. Highly do not recommend. They don’t show any compassion or care to their clients. This law office did not advocate or push anything along for us and we ended up being without a home for over a month. I wouldn’t even be as mad if they ever answered their phones. When I would call they always said the person was not in the office and would leave a message and NEVER received any calls back. It wasn’t just us they never called back either, it was also our real estate agents on both ends and our mortgage guy. Our mortgage guy was pushing much harder for us to close than this office. It took us over 16 weeks to close on our new house when up to the week of closing on our old house, all was good. They blamed the sellers attorney: I don’t know who’s fault it was but I do know that this law office was the only part of the team That was incredibly difficult to work with and unprofessional to our entire real estate team. I have seen that on their negative comments here, they write they are sorry and want to help but they wouldn’t even answer their phone while we were working with them. I would say they truly just don’t care about their clients

Judy NewmanLocal Guide3 photos
3 years ago

Went to an Estate Planning Seminar. Was very interesting.

ToddLocal Guide7 photos
4 years ago
Gabe LockwoodLocal Guide
5 years ago
Coley GrayLocal Guide33 photos
5 years ago

They gave me initial answers to questions, however considering the circumstances, a resolution wasn't reached. Also, their prices were unreasonably high(after speaking to out of town attorneys).

Contact

Address
84 Genesee St, New Hartford, NY 13413

Google Profile

Rating
3.8 / 5
Reviews
24
Status
Close
Claimed
Yes
Photos
10

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