West Law Firm LC

region, WV

82
Attorney Index
20 reviews
5.0
Google Rating
200 reviews
West Law Firm LC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyInsurance attorneyLaw firmAttorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
3
Last 90 Days
Moderate
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

John Alderman
2 months ago

Excellent lawyers and staff. I have had several dealings with them, and they are very professional and get excellent results for their clients.

Response from owner

Thank you, John, for your kind words. Given your legal expertise and experience, that means a lot!<br>Brooks West and The West Law Firm Team

Erica Avery
2 months ago

They were all super helpful and very communicative! Would highly recommend!

Response from owner

Thank you Erica! We're very happy to hear you are happy with our service, and it was an honor to represent you. If you ever need anything, please don't hesitate to call. Prayers and best wishes for you always!<br>Brooks West and The West Law Firm Team

Al Speller
2 months ago

Absolutely the best of the best. Communication -100% Integrity - 100% Top notch, A-1 professionals. HIGHLY knowledgeable representation, and fairness and empathy equivalent of family. Cheryl, Attorney West, and the entire team. Thank you for your phenomenal representation, support, expertise, patience, and so much more. Although the circumstances of our meeting were life changing, you all have been right there helping me navigate through pain, frustration, and for your sincere care, I am forever grateful. Bless you all, and blessings for a phenomenal future. With the Utmost Respect, Al

Response from owner

Al, thank you for your incredibly kind and thoughtful words. They truly mean more to us than you know.<br><br>It has been an honor to stand beside you during such a painful and challenging time. Your strength, perseverance, and trust in our team never went unnoticed.<br><br>Providing clear communication, integrity, and compassionate guidance isn’t just part of what we do — it’s who we strive to be for every client. We are grateful that you felt supported, heard, and respected throughout the process. That matters deeply to us.<br><br>On behalf of me, Cheryl, and our entire team, thank you! We're always her for you:-)<br><br>With respect and gratitude,<br>Brooks West<br>West Law Firm

Denita Eleam
3 months ago

Cheryl was very helpful she made the process easy to understand.

Response from owner

Thanks, Denita, for the 5 Star Review and kind words. It was a pleasure representing you! <br>Brooks West and The West Law Firm Team

Larissa “Mom 2 the Crew” WrightLocal Guide
5 months ago

The staff has been amazing, Cheryl, Kim, Brooks & Hailey. They always communicated throughout the duration of my case. No matter how many questions that I had, they answered each & everyone professionally. They never acted aggravated with me when I called and had a question. It almost feels as if you are family after speaking to them so many times. Everyone is extremely down to earth, they would ask how my kids were doing and how I was feeling mentally & physically. If you are thinking about who to choose for an accident lawyer. I would recommend them EVERY SINGLE TIME! They have made me extremely happy with my case results.

Response from owner

Thank you so much, Larissa, for this incredibly kind and thoughtful review. It truly means the world to us.<br>Our entire team — Cheryl, Kim, Hailey, and I — believe that clear communication, patience, and genuine care are just as important as achieving great results, and we’re so grateful you felt that throughout your case. Taking the time to answer questions, check in on you and your family, and support you both mentally and physically is simply how we believe clients should be treated.<br>We’re honored that you trusted West Law Firm during such an important time in your life, and we’re thrilled that you’re happy with your results. Thank you for recommending us — it truly means more than you know. Wishing you and your family all the very best moving forward.<br>— Brooks & the West Law Firm Team

Justin Mulligan
5 months ago

West law firm is absolutely amazing. I love the fact that they take the time to get to know their clients and treat them as people instead of just a number. I will always be grateful for everything they have done for me.

Response from owner

Justin, thank you so much for your kind words. We’re truly grateful you took the time to share your experience. At West Law Firm, we believe every client deserves to be treated with compassion, respect, and personal attention — never just a case number.<br>It means a great deal to me and our entire team to hear that you felt cared for and supported throughout the process. We’re honored you trusted us, and we’re always here if you ever need anything in the future.<br>Wishing you all the very best,<br>Brooks and the West Law Firm Team

Igor KolpinLocal Guide4 photos
5 months ago

Great experience working with Brooks: quick turnaround, always clear and detailed response, and easy communication. Thanks!

Response from owner

Thanks, Igor!

Amanda Rhodes
6 months ago

From the moment I contacted Brooks and his team I had no doubt they would fight for the best outcome. I highly recommend this law firm. Everyone there is so caring and professional. I’m so pleased with experience.

Response from owner

Thank you, Amanda, so much for your kind words and for putting your trust in West Law Firm. We’re grateful you felt supported from the very beginning. Our team works hard to be both compassionate and tenacious, and it means a lot to know that came through for you.<br>If you ever need anything in the future, we’re here for you. Wishing you all the best!<br>Brooks West and The West Law Firm Team

Courtney Blake
6 months ago

Haley was so amazing with accomadating me with the right help for my case . She even followed up with me just to make sure I was able to find representation. Truly appreciative.

Response from owner

Thank you, Courtney, for your kind words. We're thankful you felt our care for your wellbeing. <br>The West Law Firm Team

Tina Neice
6 months ago
rdw6153 photos
6 months ago
Response from owner

Thank you for taking the time to leave a review. It's been a an honor representing you. Prayers and best wishes for you always. <br>Brooks West and The West Law Firm Team

vella finley
6 months ago

I would recommend the West Law firm to anyone! I will difinitly use them if I ever need a lawyer again !!

Response from owner

Thank you! The whole team thinks so much of you. Prayers and best wishes for you always.

Kelsey Hinson
7 months ago

West law firm did a fantastic job with working to help me after my accident while I was 30 weeks pregnant. They checked on me often and was quick to get my settlement they showed compassion and kindness they even checked on me and baby once baby arrived. I would hands down recommend them to everyone!!!

Response from owner

It was such a pleasure and honor representing you Kelsey. Helping clients you makes our job and work worthwhile. Prayers and best wishes for you and your family. You'll always be a part of our family now:-)<br>Brooks West and The West Law Firm Team

Burns Exposures PhotographyLocal Guide39 photos
7 months ago

We recently had the pleasure of working with West Law Firm, and are so impressed with this team! It's clear that they truly care about people and want the absolute best for their clients. We were there to take promotional photos, but were greeted with warmth and treated with much respect. I can only imagine the top notch experience their clients receive.

Response from owner

Thank you so much for your kind words and for taking the time to provide a review. It was truly a pleasure working with you. Although you were here for photography, you and Jeremy treated our team with such professionalism and warmth, and we’re grateful for the beautiful work you do.<br>At West Law Firm, we strive to treat everyone—clients, visitors, and partners—with respect and care, so your feedback means a lot to us. We look forward to working with you again in the future!<br>Warm regards,<br>West Law Firm

Angelica Bullock1 photo
7 months ago

⭐️⭐️⭐️⭐️⭐️ I had a really positive experience working with Cheryl and the team at West Law Firm. My attorney was always very responsive, professional, and easy to communicate with. They explained everything clearly, kept me updated, and made the whole process much less stressful. I truly feel that they fought hard for my case, and I’m very happy with the outcome. I would absolutely recommend them to anyone in need of a personal injury attorney!

Response from owner

Angelica, thank you so much for taking the time to share your experience with us. We’re thrilled to hear that Cheryl and the rest of the team were able to guide you through the process and make things less stressful. It’s wonderful to know that you felt supported, informed, and truly fought for. Your trust means a lot to us, and we’re so glad we could help you reach a great outcome. Wishing you all the best — and thank you again for recommending West Law Firm!<br>Best wishes for you,<br>Brooks West and The West Law Firm Team

Aiden
7 months ago

I had an amazing experience with west law firm, they were supportive and very easy to communicate with if I ever need another pi I already know who to call, thank you.

Response from owner

Aiden, thank you for your kind words! We’re so glad you had such a positive experience with our team and felt supported throughout the process. Clear, caring communication is something we work hard to provide, and it means a lot to know it made a difference for you. We truly appreciate your trust in us and are grateful for the recommendation — we’ll be here if you ever need help again.<br>Brooks West and The West Law Firm Team

lexi hanna
7 months ago

I had a very good experience with west law firm. They communicated very well with us and I’m very thankful to them.

Response from owner

Thank you so much for your kind words and review! It was a pleasure helping you, and we're always here if you need us:-)<br>Brooks West & The West Law Firm Team

Joshua Wright
8 months ago

Great experience overall handled all my issues contacted me with any changes will recommend to anyone who needs a attorney who wants to feel like family love u guys

Response from owner

We can’t thank you enough for your thoughtful words and recommendation! It means so much to us to know you felt cared for like family—that’s exactly how we hope all of our clients feel. Having a personal connection with our team makes your review extra special. We truly appreciate your trust and support, Joshua:-)<br>Brooks West and The West Law Firm Team

Micheal LockwoodLocal Guide5 photos
8 months ago

West Law Firm were instrumental in helping me get what I needed after a car accident ruined my life. Through all the stress they helped me get through it all and helped me receive an amount that I deserved. Thanks everyone!

Response from owner

Thank you so much for sharing this with us. We know how much stress and hardship you went through after the accident, and it truly means a lot to hear that our team was able to help you get through it and reach the outcome you deserved. We’re honored you trusted us during such a challenging time, and we’ll always be here if you ever need us again. Your kind words remind us why we do what we do—providing both caring service and meaningful results for every client. Prayers and best wishes for you!

Edward Snowden
8 months ago

Kim and Cheryl have helped us so much with this whole process. They were very polite and professional.

Response from owner

Thank you for taking the time to leave a review! We're so happy to hear you felt supported by Kim and Cheryl during this difficult process. <br><br>Warm regards,<br>West Law Firm

Contact

Address
1514 Kanawha Blvd E Suite 2, Charleston, WV 25311

Google Profile

Rating
5.0 / 5
Reviews
200
Status
Open
Claimed
Yes
Photos
66

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