William B. Summers & Associates

Thank you for sharing your feedback, Todd. It’s important to us to understand the experiences of our clients, and we take your input seriously. We strive to provide clarity regarding our billing structure and legal strategy, and we regret to hear that you felt dissatisfied with the process. If you have any further concerns or would like to discuss your experience in more detail, your perspective is valued.

Thank you, Joel, for sharing your experience and recommending our services. We're glad to know you appreciated our communication and found our fees reasonable. Your feedback means a lot to us.

Thank you so much for taking the time to share your positive experience. Your feedback is greatly appreciated and it's wonderful to know that you were satisfied with our services.

For posterity’s sake in case this review gets edited it says “I felt Secretary was rude”<br><br>First and foremost - we have zero clue who this person is. This isn’t a client name we’re aware of.<br><br>That being said, now, let’s break it down - this is a law firm that handles trench law. We handle family law, we handle criminal law, we handle abuse and neglect cases, wills, deeds, and guess what — we handle REALITY. Reality is, most people don’t like going into the court system if they can avoid it, and honestly do not usually trust other people as far as they can throw them. So, if you want to build a connection or trust with someone, you want someone up front who is not putting on a show or a facade. So, putting it out there here is the policy on this.<br><br>We follow the GOLDEN RULE: We treat others how they want to be treated, but importantly we do not sugarcoat for our clients if we can avoid it. That being said - we always try first and foremost to be friendly to and open to our clients while necessarily having to be truthful with them. Think of it like this, you ever call for customer support and they give you the run around with “I’m sorry you feel that way,” or ultimately feel they cannot answer your questions without some long-winded response? We try to avoid that - you have to be able to come to the table and help us to help your case, and sometimes that also means you have to deal with news that may be unpleasant to hear. We will be who you want us to try to be in court, but at the firm we have to be able to have open communication with you to actually ascertain your goals and properly represent you for what your aim of the case(s) are/is.<br><br>And just on the topic of this review itself, as of December 2025 we currently have two excellent secretaries: Penny and Isaac, both of whom at the time of this writing have been here for three years and approaching two years, respectively. In all of this time, there is only one instance that we can recall where a customer ever described either of them as rude, and you know what – we 100% back our secretary on this one. Why? Because if you are trying to become absolutely insufferable and intolerable where you start to belittle and be mean, we’re not going to tolerate that. This is a HIGHLY stressful time usually when going through Court, and we get that, but we’re all in this together. The Court staff from Wood, Jackson, Wirt, Ritchie, Calhoun, Roane, Tyler, Wetzel, Washington, Noble, and apologies for not saying the few others all know them and they have an excellent rapport with them. Whenever the attorneys have Court, and get the chance to ask them for a reflection it has always been positive feedback which gives us as the Attorneys a good feeling they are doing exactly what they need to do. We do believe the most important person in a law firm ultimately ends up being the Secretary because they are that central connection between attorney, court, and client as that first line of contact. Thus, while we feel bad you have this opinion, we highly believe it is wholly inaccurate. You just really can’t please everybody, no matter how hard you try.

Thank you, Jeffery, for taking the time to share your experience and for highlighting the importance of honest communication and timely responses. Your feedback is truly appreciated.

You are the mother of a former client - as such you are not the client and thus have never used our firm's services. That being said, we have documented multiple instances back in 2022 where we asked to meet with your son, which were ignored. As the public record in that case would show, any Capias for your son was pulled. That being said:<br><br>Your son did a grand total of 3 days in jail for this charge -- and he was/is an adult who understood the plea and the risks otherwise of taking a case to trial with the discovery we had in this matter.

Thank you, Todd, for taking the time to share your positive experience. Your feedback is greatly appreciated and we’re glad to know you had a great visit.

Thank you so much for your kind words, Rachael. It’s wonderful to hear that you felt supported and well-represented throughout your case. Your recommendation means a great deal and is truly appreciated.

Thank you for taking the time to share your feedback and concerns. It’s important to us that clients feel respected and heard in all interactions with our team. We take your comments seriously and are always striving to provide clear and professional service to everyone we work with.

Thank you so much for sharing your thoughtful feedback, Allie. It’s wonderful to hear that you felt supported and well-informed throughout your experience. Your kind words about the professionalism, responsiveness, and attention to detail are truly appreciated. Helping clients feel confident and at ease is always a top priority, and it’s rewarding to know that this made a difference for you.

Thank you for sharing your experience and kind words, Luisa. It’s wonderful to know that Bill and Dustin were able to support you during a challenging situation. Your feedback is greatly appreciated by everyone here at William B. Summers & Associates.

Thank you so much for your thoughtful feedback and recommendation. It means a great deal to know that you felt well-supported throughout your case and appreciated the dedication and care from both Mr. Summers and the entire team. Your kind words about our legal advice and office staff are truly appreciated.

Thank you, Kaleigh, for your kind words and for sharing your experience with us. We are thrilled to hear that Mr. Summers and our team were able to provide the support and respect you and your family deserve. Your feedback is truly appreciated, and we're grateful for the trust you've placed in us.

Thank you for your kind words, Melinda. We are thrilled to hear that Mr. Summers provided you with the support and clear communication you needed during your case. It's wonderful to know that he was able to act in your best interest and offer the assistance you required. We truly appreciate your feedback and are glad to have been of service during a challenging time.

Thank you so much for sharing your positive experience with us, Allyson! We are thrilled to hear that Mr. Summers was able to help you achieve such successful outcomes in both your divorce and criminal case. Our team at William B. Summers & Associates is dedicated to providing excellent service and support to all of our clients. Thank you for choosing us to represent you.

Thank you for taking the time to leave a review, Shannon. We are glad to hear that we were able to assist with your daughter's case and strive to always work towards achieving the best possible outcome for our clients. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for taking the time to leave a review, Corey. We are pleased to hear that Mr. Summers was able to assist you in your custody case. If you ever need legal assistance in the future, please do not hesitate to reach out to us.

Thank you for your kind words and support, Bobby. We are grateful for your confidence in our team and appreciate your positive feedback. We are always here to provide exceptional legal services to our clients. Thank you for choosing William B. Summers & Associates.

Thank you for taking the time to share your positive experience with our firm, Linda. We are glad to hear that Mr. Summers was able to assist you in obtaining the settlement you deserved after your automobile accident. Keeping our clients informed and providing knowledgeable support is always a top priority for us. Thank you for choosing William B. Summers & Associates.

Thank you for taking the time to share your experience with us, Zoe. We are delighted to hear that you found our services helpful and efficient. Our team at William B. Summers & Associates strives to provide excellent assistance to all of our clients, and we are glad we could assist you in a timely manner. We appreciate your kind words and look forward to any future opportunities to assist you.