Williams & Associates

Decatur, GA

77
Attorney Index
50 reviews
4.4
Google Rating
186 reviews
Williams & Associates

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
0%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 91/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication95
Outcome92
Responsiveness94
Empathy96
Expertise91
Fee Transparency83
Trial Experience85
Satisfaction88

Client Reviews

Angel S
5 months ago

They people working the phone calls are truly horrible and speak disgustingly. HIRE NEW PEOPLE, save your time and money and look elsewhere

Randi Wilson
5 months ago

HORRIBLE SERVICE . shocking just as others have stated. Do not give these people your money.

M MLocal Guide
5 months ago

Was told, "why would u care about your father whereabouts if you havent talked to him in years- you shouldn't invest time into someone who hasn't invested in you" thats DIRECT QUOTE. The disrespect and hanging up, along with the plain mean comments made to me when they called me about MY OWN FATHER. tells me "he doesnt care about you" WHO IS RUNNING THIS PLACE??? I AM BEYOND BAFFLED BEWARE OF THIS COMPANY strongly reccomend to do business elsewhere this is beyond customer service this is evil people plain and simple.

Tyra Flemming
5 months ago

Recieved a call regarding my father, was told to call back the number for more information. Not only was i disrespected verbally but also hung up on 5 times. Rudest people i have ever talked to DO NOT DO BUSINESS WITH THIS COMPANY!!!

Jorge MartinezLocal Guide189 photos
5 months ago

I recently returned a call from this office to find out why they had contacted me. They were attempting to reach someone with the last name Vasquez, which is not me. Unfortunately, the representative I spoke with was dismissive and unwilling to acknowledge that mistakes can happen. Despite explaining the situation clearly, he was reluctant to remove my number from their call list. Customer service, especially in a legal setting, should reflect professionalism and courtesy. I would strongly recommend additional training in communication and basic client interaction standards. A simple acknowledgment and resolution would have gone a long way. Date and time of call [10:40 am Feb 27 2026]

Kathryn
6 months ago

These people are incredibly rude!! Called me looking for someone that isn’t at this number so I called them back just to let them know they had the wrong number because it sounded like it was important. The person who answered interrupted me and started yelling at me in a very condescending way simply because I said I didn’t know who they were. When I tried to explain that I was just trying to be courteous to inform them they had the wrong number, the lady got even worse and I had to hang up.

Brittany BridgesLocal Guide
7 months ago

Called me multiple times asking about someone in my family. Got loud and disrespectful and cursed at me then hung up. Very ghetto. Very unprofessional. DO NOT RECOMMEND!!

Miya Tv
8 months ago

Hey My Name Is Lashunda Chambers I love working With Mrs. Williams I Have Been Working With Her Over 8 years and Her Service Is Great And Very Helpful.When I tell u she gets the job done she do and she will get your case settled By Any Means I Really Recommend You To Go To Rita Williams She’s The Number1 Best Attorney I Have Ever Had 😍😍😍

Lashunda Chambers
8 months ago

I love this ms Williams I have known and grown with her over the years she is always there when u need her and she has the best team on her side thank you for allowing me and family to be apart of your legal help I know I gladly say I have a family attorney I can alway go too for help 🫶🏽🫶🏽💯💯🙏🏽🙏🏽

Mary Cawthorn
11 months ago

Miss women is very nice

David Gresham
1 years ago

I love this firm so much Atty Williams and her staff is exceptional Shout out to Blake Shelly and Nikki for taking such good care of me. The best law firm in Georgia

GODPLANS
1 years ago

Rita William Associate is the best attorney there is in Georgia they really care about their clients and the best customer service I give them 10 stars but I just couldn't press only but five

Kathy
1 years ago

I want to take a moment to express my gratitude to Attorney Rita Williams and her associates for their outstanding work on my lawsuit- From the very beginning, I received top-notch customer service that truly set them apart from other attorneys I've encountered - Having worked with various accident attorneys in the past, I can confidently say that Rita Williams is the best in this field- Her expertise and dedication made a significant difference in the outcome of my case. I am absolutely thrilled with my lawsuit return and appreciate all the effort that went into it. GREAT JOB WILLIAMS AND ASSOCIATES! Thank you for your exceptional support and professionalism!

Ziyada R1 photo
1 years ago
OPS Field1 photo
1 years ago

Hello everyone, My brother and I would like to say thank you to Rita Tucker Williams - Attorney at Law and “Williams Associates” for the magnificent job they have done bringing forth justice. This message is for everyone out there who is searching for a great Law Firm, Williams Associates are the PERFECT one. Search no more! If we could rate them over FIVE stars we would trust me. They would get 10 STARS instead of 5 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 😀😀

Sharell D Boykin MosleyLocal Guide
1 years ago

Rita Williams and associates took very good care of me. I was told upfront that the process is lengthy. It was definitely worth the wait. Attorney Williams will truly fight for you. Very friendly staff. I have already recommended this law firm to a friend. She is experiencing great service as well. Thank you Attorney Williams and staff

Sequoia Parker
1 years ago

I was recommended by a friend to use this practice and this law firm was very helpful in meeting my needs! They got the maximum amount for me and I’m very satisfied

Alonzo Paris
1 years ago
Kanyjzia Lawrence
1 years ago

Great help I loved the outcome

C BLocal Guide26 photos
1 years ago

I'm a client now and my case has been in there hands for over a year, recently the attorney that was over my case have left the company, paralegal gave me misleading information and now my case is in limbo. No cal backs, but calls to them made me feel as I'm bothering them. Once they start to show care and concerns I'll edited my review, but until then I'll give you'll updates. .

Contact

Address
220 Church St, Decatur, GA 30030

Google Profile

Rating
4.4 / 5
Reviews
186
Status
Close
Claimed
Yes
Photos
2

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