Zabriskie Law Firm

Provo, UT

75
Attorney Index
50 reviews
4.3
Google Rating
79 reviews
Zabriskie Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal servicesCriminal justice attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 88/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication92
Outcome90
Responsiveness91
Empathy94
Expertise89
Fee Transparency81
Trial Experience83
Satisfaction86

Client Reviews

SteveLocal Guide322 photos
5 months ago
Alvaro Rojas
5 months ago

GOOD JOB, THANKS!

Allyn MitchellLocal Guide2 photos
6 months ago

Excellent experience working with this firm. They are extremely personable and took the time to make sure I felt informed and comfortable throughout the entire process. They are flexible and fair with pricing, which I truly appreciated, and consistently demonstrated genuine care for my case. They checked in on my success and made sure the outcome truly worked in my favor. The dedication and support played a major role in making everything possible. I greatly recommend if you need any high level legal service.

Response from owner

Thank you for sharing your positive experience with us! We are thrilled to hear that you felt informed and comfortable throughout the process. It is always our goal to be fair and supportive to our clients, and we're glad that we could provide a successful outcome for your case. Your recommendation means a lot to us.

Daniel Jewkes7 photos
6 months ago

Rhome was incredibly respectful, patient & knowledgeable. Thank you Rhome.

Response from owner

Thank you, Daniel, for your wonderful feedback! We're thrilled to hear that Rhome provided you with great service. We strive to deliver the best for our clients and we're glad we met your expectations. Please reach out if you need further assistance.

Matt SLocal Guide86 photos
9 months ago
Response from owner

Thank you for the 5-star rating, Matt. We are pleased to hear that you had a positive experience with us. Please don't hesitate to reach out if you ever need assistance in the future.

Jeremy Auger
9 months ago

I would give Zabrieskie Law Firm zero stars if I could. This law firm demonstrated a complete lack of care for their clients and exhibited serious negligence in handling our case. We initially hired them for a criminal trial, and they negotiated an abeyance agreement. We complied with all the terms of the abeyance. However, at the end of the abeyance period, the firm failed to take the necessary steps to have it closed out, despite claiming that this was covered under the initial retainer. They did not contact us at all during the abeyance period. Ten months later, we received an email informing us that an order to show cause had been issued because the abeyance was never closed. We were told we were now in violation of the original agreement – a situation that would not have occurred if the firm had fulfilled its initial obligation. They then demanded an additional $1,000 retainer to represent us in this new matter, which was a direct result of their negligence. It took five months of persistent communication attempts to get the firm to take any action on the case. Furthermore, during this period, secretaries and paralegals made unprofessional and damaging statements to us, claiming we were guilty and citing inadmissible evidence. This behavior was completely inappropriate and undermined any sense of trust in their representation. Communication with this firm was consistently poor. They appear to take on too many clients, resulting in delayed responses and a lack of clear explanations. They also seemed to lack proactive communication with the prosecutor, hindering progress on our case. We frequently had to "bug" them to get them to do anything. When we attempted to follow up, they accused us of being annoying and blocked our calls and texts. This is unacceptable behavior when clients are facing the stress and anxiety of criminal charges and are paying for representation. Zabrieskie Law Firm failed to make us a priority and did not provide the support and reassurance we expected from our legal representation. I strongly advise against hiring this firm. Seek representation elsewhere, where you will be treated as a priority and receive competent and attentive service, instead of being exploited for money.

Response from owner

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration and disappointment you faced. At Zabriskie Law Firm, we strive to provide all our clients with attentive and diligent representation, and we regret that you felt otherwise during your interactions with us. Your feedback is invaluable and will be used to improve our services and communication practices. We would appreciate the opportunity to discuss your concerns further and invite you to reach out to us directly so we can look into your case in detail and find a satisfactory resolution.

M KLocal Guide1 photo
9 months ago

They did a good job even though we had a small misunderstanding we were able to work everything out :) thank you!

Response from owner

Thank you for your kind words and understanding! We're glad we could resolve the misunderstanding and are pleased to know you're satisfied with our service. We appreciate your trust in us!

Asdk30
10 months ago
Response from owner

Thank you for taking the time to rate us! We're thrilled to know you had a positive experience with our firm. If you have any further feedback or need assistance in the future, please feel free to reach out.

Thad Stanford
10 months ago

He gave me a fair price right up front for the whole deal. The communication could have been a little bit better but I was a very small case so.... All in all I would use then again.

Response from owner

Thank you for your feedback, Thad. We are glad to hear that you found our pricing fair and that you would consider using our services again. We appreciate your input on communication, and will strive to improve in that area. We look forward to serving you in the future.

Charles Woodhouse
11 months ago

Rhome was awesome and walked through the process step by step with me and made sure I felt good about what was going on.

Response from owner

Thank you so much for your positive feedback! We're thrilled to hear that Rhome was able to guide you confidently through the process. Our goal is to ensure that every client feels informed and comfortable. Please don't hesitate to reach out if you need any more assistance in the future.

Preston BeanLocal Guide2 photos
11 months ago

Helpful when it comes to legal matters

Response from owner

Thank you for your feedback, Preston! We are pleased to hear that you found our services helpful in your legal matters. If you ever need assistance again, don't hesitate to reach out.

Brandon TaylorLocal Guide1 photo
12 months ago

Rhome, Steve and his colleagues went above and beyond representing my son. We experienced the very best defense and are so grateful for them! I highly encourage anyone going through law troubles to reach out to them.

Response from owner

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Rhome, Steve, and the team were able to provide the support and defense your son needed. We appreciate your recommendation and are here to help if you need us in the future.

Emma Sparks1 photo
1 years ago

Im SO BLESSED to have Zabriski as my Attorney, he changed my life..he is Truly Amazing and the Best of what he does...I am forever grateful for zabriski and his Team...

Response from owner

Thank you, Emma, for your kind words! We are thrilled to hear that our efforts have had such a positive impact on your life. It's our mission to provide the best possible service to our clients and to make a difference. We truly appreciate your trust in our team and are here for you whenever you need us.

Keith Bennett2 photos
1 years ago
Response from owner

Thank you for your 5-star rating! We appreciate your support and are glad to know you had a positive experience with us.

Michelle PaswatersLocal Guide8 photos
1 years ago

I never contacted you by phone to say I wanted to give you a better review. I gave you 1 star. Not impressed especially by you trying to lie about my review.

Response from owner

Michelle Paswaters thank you for contacting us by phone and letting us know that you meant to give us a 5-star review. I agree with you that it sucks that Google won't let you edit the accidental 1-star you gave us. Thanks for being a friend of the firm.

Melissa Lopez
1 years ago

I highly recommend them. Very good work, we are very grateful.

Response from owner

Thank you so much for your kind words and recommendation! We are thrilled to hear that you are pleased with our services. Your satisfaction is our priority, and we are grateful for your trust.

Jesse Kallbacka
1 years ago

Very professional and responsive to needs. I definitely would use them again

Response from owner

Thank you for your positive feedback! We're thrilled to hear that you found our services professional and responsive. We look forward to assisting you again in the future.

ÇhàlëyLocal Guide119 photos
1 years ago
Response from owner

We genuinely appreciate your 5-star rating! It means a lot to us that our services have met your expectations. Thank you for choosing Zabriskie Law Firm.

Mike DelangeLocal Guide
1 years ago

Professional and efficient, Rhome did an excellent job with my case. Thanks!

Response from owner

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our firm and that Rhome was able to assist you effectively. We appreciate your trust and are here to support you whenever you need us.

Ryan Radke
2 years ago
Response from owner

Thank you so much for your 5-star rating! We appreciate your support and are glad to have met your expectations. We are always here to assist you with any legal needs you may have in the future.

Contact

Address
843 S 220 E, Orem, UT 84058

Google Profile

Rating
4.3 / 5
Reviews
79
Status
Open
Claimed
Yes
Photos
9

Add this badge to your website

Get embed code