Zea Proukou PLLC

Rochester, NY

82
Attorney Index
46 reviews
4.7
Google Rating
46 reviews
Zea Proukou PLLC

Practice Areas

Personal Injury

Business Profile

Social security attorneyLaw firmAttorneyLegal services

Review Snapshot

46
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Tom Salway
4 months ago

Zea Proukou were simply amazing! They answered every question l had. They were extremely professional. It is vey true: with or without all the circumstance and pomp, Zea Proukou is the BEST at workman’s comp!

Response from owner

Wow, thank you Tom! We really appreciate the compliment. Of course, we are grateful you chose us to represent you, and happy to assist.

Lisa Spaulding
8 months ago
Response from owner

Thanks, Lisa! We appreciate you!

Ashley McDonaldLocal Guide2 photos
9 months ago

Absolutely recommend; very communicative, they create a comfortable atmosphere and guide clients through the legal processes that they are going through.

Response from owner

Thank you Ashley! We appreciate you, and your review!

Pat Piersielak2 photos
11 months ago

I have had a 20 year relationship with Zea Proukou, involving a Workers Comp case. Any questions or concerns were handled immediately. Dan was my contact person but everyone in his office was kind, professional and very patient.

Response from owner

Thank you Pat! It has been out pleasure to be here to assist over the years!

Pat EricLocal Guide12 photos
1 years ago

Randi and Kim are absolutely fantastic. The thoroughness of research and gathering documents, and attention to what really matters, helped my case tremendously. They were always available via email and responded with clear answers whenever I had questions. I don't want to be dramatic, but they literally saved my life.

Response from owner

Pat - thank you for sharing this. We feel honored to have been the ones to help you. We'll be thinking of you and wish you the best.

Colleen Walker
1 years ago

Best customer service and staff to work with

Response from owner

Thank you, Colleen!

Jamie Humphrey
1 years ago
Response from owner

Thank you, Jamie!

Joe SaunierLocal Guide
1 years ago

Exceptional. Great communication and quick response. Very knowledgeable. Very friendly office. She helped my son with Epilepsy win the appeal, and went way above and beyond, as ours was a very complicated case.

Response from owner

Thank you, Joe! It has been a pleasure helping you. We are grateful you put your trust in our office.

Kylee Hughes
1 years ago

Randi, Dan, and the rest of the ZP team are incredible! Not only are they just very talented at what they do, they are also the nicest people to work with and they really care about all of their clients. They make you feel comfortable and at ease, and I will always recommend them to anyone I come across!

Response from owner

Thank you, Kylee! We appreciate your kind words!

Irassette CruzLocal Guide
1 years ago
Response from owner

Thanks, Irassette!

Elaine ElichLocal Guide15 photos
1 years ago

I sought Randi Proukou’s legal advice for a complicated WC case with a large school district. Mrs. Proukou & her staff always kept me informed of progress of my case & always responded back to any inquiries I made promptly. Not only was I awarded what was owed at my WC hearing but even in the Fast pace of such proceedings Randi spotted an error in the figures. More importantly, she advised me to keep my case open which I did. This was the BEST advice & a decision I have been deeply grateful to her for. My joint injury which required a replacement has had numerous complications for 7 years! A second surgery was required 6 months ago, 7 years after my injury. In all this time, Zea Proukou’s firm has given me the personal attention that you would expect if you were a family member - which I am not! Her genuine caring and management of all the fine details has made it possible for me to trust that I can focus more on my rehab than I The complicated procedures and paperwork. I have said a prayer of gratitude many times in These 7 years that I chose Zea Proukou’s firm to handle my WC case. For this reason, during COVID we had her legal services to do our first Will which she made easy and reasonable for us to do. ETE

Response from owner

Thank you Elaine, for these kind and thoughtful words! We are so grateful you found us and happy we have been able to help over the years to provide a level of service you expect and deserve!

Kim Bryant
1 years ago

Absolutely great experience. Always have answers or get them for me. Dan, Erin and Kim great people. Love the office and what they have done and continue to do for my case. Kim Bryant

Response from owner

Thank you Kim! It was our pleasure, we are grateful you took the time to share. Best to you!

Laura Caceci
2 years ago

I worked with Randi Proukou and I highly recommend! She was informative and very communicative. Her priority was my best interest and I recommend her to everyone.

Response from owner

Thanks, Laura! We appreciate the feedback. Grateful to hear this, and for the recommendations!

Kari JohnsonLocal Guide3 photos
2 years ago

Randi basically changed my life and I am so grateful for her representation. There's so many reasons why I'm so happy to have been represented by Randi: 1. Her assistant Kim is patient, empathetic, friendly, and proactive. I don't like talking on the phone, but it was easy to talk to her. 2. Randi patiently explained every step of the (stressful, outdated, and barbaric) disability application process, what she could and could not help me with, and was on top of everything. I am a worrier, especially about things I cannot control, and I felt like I could relax and truly rely on her and trust her. 3. Randi managed my expectations and anxiety skillfully, somehow simultaneously keeping them low while not dashing them. 4. Randi paid a lot of attention to detail. Another firm I had contacted got multiple simple details wrong. Randi went through a chaotic, spotty medical history and put together a detailed, convincing, and accurate brief for my hearing. This process is tough enough even with the best documentation and representation. I would recommend Randi to anyone for their disability case!

Response from owner

Kari - this is such a praise and I am moved that you took the time to write this. We are so incredibly grateful that you felt and saw the dedication that our team puts forth. We are proud to provide this service and to continue to help people who cannot work any longer. Thanks again, Kari!

Marion Wagner
2 years ago

Aaron handled my Workmans comp case expertly, talked me through the whole process. I knew what to expect and in the end we won my case.

Response from owner

Marion - thank you for taking the time to do this review! We are so pleased to hear about your positive experience and success!

John furfaro
2 years ago

I would look for a different attorney office if I were you

Sheryl Fischbach
2 years ago

Thank you for everything. It was worth the wait, and you were always very friendly. Good and fast communication.

Response from owner

Thank you Sheryl! We are pleased to hear this, and wish you all the best!

Come see me NowpleaseLocal Guide1 photo
2 years ago

The best law firm

Response from owner

Thank you for your review!

Mark McNelis
2 years ago

I was injured in 2021. Randi Prokou was my attorney. She was knowledgeable and aggressive when needed. She always returned my phone calls within a reasonable time and answered my questions. If Randi wasn’t available I usually talked with Kim or Erin. I would highly recommend Zea Prokou. A great bunch of people

Response from owner

Thank you Mark! We really appreciate the kind words. It was sincerely our pleasure getting to help you through this experience and everyone here wishes you the best!

jodi philipps1 photo
2 years ago

We came to Zea Proukou (Randi) from “A Well Advertised Firm” because our attorney left. We had a word of mouth recommendation from Marcus Kroll, our estate attorney, and wow what a difference! She’s so tenacious and took hold of my case and has done more for me in a couple of weeks than the other firm did in the time I was with them. Her assistant, Kim, is on the ball, too. They answer emails and calls within a day, often within hours. I am so pleased with them. I highly recommend Randi to handle your workmen’s compensation case.

Response from owner

And we are so happy you called! Thank you, Jodi.

Contact

Address
1840 S Winton Rd, Rochester, NY 14618

Google Profile

Rating
4.7 / 5
Reviews
46
Status
Close
Claimed
Yes
Photos
27

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